About US:

Bethany Women’s and Family Hospital is committed to providing our patients with the safest, highest-quality, most-satisfying care possible. The safety of our patients and their newborns is our top priority.

Job Summary:

The Medical Receptionist should have excellent organizational and administrative skills and expected to be compassionate and discrete with superb time management and record keeping skills.

Should be confident and professional administrator with fantastic communication and interpersonal skills that will contribute to the efficient day-to-day administration of the hospital. Top candidates will work comfortably under pressure while multi-tasking in a fast-paced environment and can effectively react to patient emergencies.

Key Duties and Responsibilities:

• Greet and attend to patients in person and over the phone.
• Professionally assist doctors, staff, visitors and patients.
• Answer all phone calls in a professional and courteous manner.
• Maintain confidentiality of all doctor, staff and patient information.
• Schedule appointments between doctors and patients.
• Liaise between medical departments with discretion and professionalism
• Adhere to policy and procedures during all activates.
• Assist with admissions/treatment as per agreed protocols.
• Complete accurate documentation of patient visits.

Qualifications, Skills and Experience:

• The applicant must hold a Postgraduate Diploma in front office management (advantageous)
• Bachelor’s degree in Office administration(essential)
• Two years of experience as a front desk manager in a corporate organisation.
• Innovative thinker with strong conceptual and problem-solving skills.
• Very careful and with great attention to detail with the ability to multi-task.
• Strong organizational, administrative and planning skills.
• Ability to work under pressure and react effectively to emergency situations.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication and computer skills.
• Passionate about healthcare excellence.

All candidates should send their updated CVs, applications (including 3 work references two of which should be your supervisor and Head of department) to:

The Human Resource Manager,

Bethany Women and Family Hospital,

Plot 16, Kabalega Close, Luzira, Nakawa division, Kampala.

Email to: [email protected]

Closing Date : 03 July 2020