Job Summary (Main Purpose)

The Medical Rider is responsible for the timely and safe transportation of laboratory samples and other healthcare-related materials between clinics, laboratories, and patient locations, ensuring adherence to healthcare safety and confidentiality standards.

Main Duties/Responsibilities

❖ Pick up and deliver laboratory samples, test results, and consumables between clinics, laboratories, hospitals, and patient homes.

❖ Ensure that all materials are transported under appropriate conditions (e.g., temperature control for samples)

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❖ Maintain accurate records of deliveries and collections using delivery logs or digital tools.

❖ Obtain sign offs and ensure proper documentation for each delivery and pick up

❖ Follow all safety, infection prevention, and confidentiality protocols.

❖ Ensure adherence to traffic laws and company policies.

❖ Conduct daily checks on the assigned motorcycle to ensure it is in good working condition

❖ Report any maintenance needs or damages immediately.

❖ Work with and interact with healthcare staff and patients professionally.

❖ Handle queries or delivery issues promptly and escalate as necessary.

Qualifications & Experience:

• Valid motorcycle license (Class A) with a clean driving record.
• Should have good phlebotomy skills.
• At least 1 year of experience in a similar role, preferably in the healthcare or courier industry.
• Basic knowledge of medical sample handling and cold chain protocols is an added advantage.
• Minimum of O-Level (UCE) education with a certificate in medical laboratory or any related medical field