16 Dec 2016

MTN Jobs in Uganda : Operational Risk Manager

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Duty Station: Kampala,

Reports to: GM-Business Risk
About US:
MTN-Uganda is the leading telecommunications Company in Uganda,
providing payphone, fixed lines, fax/data, internet and mobile services.
Job Summary: The Operation
Risk Manager is responsible for the management of operational risk identified
or/and owned by business. Working with and supporting the Business Leadership
team, Business Unit Senior Managers and, along with other risk professionals in
the business, the Risk Manager will ensure that the risks to the business are
identified, assessed, mitigated and reported.
Key Duties and
Enterprise Risk Management:
  • Steer the implementation of the MTN group
    risk management strategy and framework.
  • Manage the process for identifying
    principal & operational risks at both business unit/component &
    company level.
  • Prepare clear and succinct reporting for
    various risk committees in relation to whether strategic & operational
    decisions are being made within risk appetite, the effectiveness of the
    control environment, and whether any changes are required to take more or
    less risk
  • Build a strong community of risk champions
    within MTN Uganda and enhance the risk function as a reputed centre of
    excellence, supporting the business to achieve its objectives.
  • Implement reporting process to capture
    risks identified & chart progress on risk mitigation.
  • Providing a central source of information
    and guidance on risk management for operational and strategic
    effectiveness. Maintenance of comprehensive and updated risk registers
  • Encouraging and creating awareness of risk
    management throughout MTN Uganda.
  • Ensuring consistency in evaluation and
    reporting of risks throughout MTN to facilitate comparability at an
    organization level.
  • Offer a monitoring and oversight role for
    management regarding the status of risk and risk management processes in
    MTN Uganda.
  • Offering support to management to improve
    on risk management processes by supporting the risk identification and
    assessment process within the organization.
  • Ensure that MTN Group risk management methodology
    and related tools are actively used in the identification, assessment and
    categorization of risk events and scenarios.
  • Work in liaison with the risk champions,
    ensure that identified controls for the top/ principal risks are
    satisfactorily incorporated in the companys annual business plans and
  • Report on regular basis to the Head of
    Business Risk Management on assurance assignments.
Project & Product Risk Management:
  • Ensure that risks envisaged in planned new
    systems, products & services, projects and, data migrations are
    flagged early, escalated as appropriate and resolved quickly.
  • Regularly update the Project & Product
    Risk Universe
  • Classify and prioritize which projects
    would require risk focus and audit effort i.e. what BRM should do, if at
    all, on a particular project.
  • Maintain an overview of all group-wide
    projects & products, ensuring associated risks are known and their
    impact managed; escalated where this does not happen.
Qualifications, Skills and
  • The ideal candidate for the MTN Operational
    Risk Manager career opportunity should hold a University degree in Business
    Administration, Accounting, Commerce or Telecommunications
  • Professional Risk qualification (e.g.
    CISA, CRISK, CIA, ACCA, etc.) with preferably two years post-qualification
    experience in a complex technology and/or financial services organization
  • At least five years experience in area of
    specialization with experience in supervising/managing others
  • Previous experience working in a medium to
    large organization
  • Membership/Affiliation with Risk
    Management bodies
  • Experience of developing and implementing
    risk control frameworks to measure and mitigate risk, preferably within a
    multinational organization.
  • Experience working cross-functionally,
    proven ability to contribute to complex projects and teams across
    different business areas.
  • Background in some of the risk and
    compliance areas impacting telecoms & MTN in particular.
  • Able to analyze large volumes of data
    using data analytical tools e.g. ACL or SQL
  • Broad knowledge and understanding of
    telecommunication business processes, products, services and overall
  • Corporate Governance frameworks e.g.
    Sarbanes Oxley, King III, Basel III, etc.
  • Process Management and maturity models.
  • Operational Risk Management
  • Ability to gauge and manage risk.
  • Project Management abilities, including
    team selection and management, escalation of issues, analytical thinking
    and lateral creativity
  • Conflict handling and resolution skills
  • Independent attitude and team spirit.
  • Consistent demonstration of excellent written
    and verbal communication
  • Good communication & Interpersonal
  • Able to present and report on complex
    information in an innovative and informative way.
  • Working under pressure to meet reporting
  • Proven exposure and experience in conducting
    risk assessments in the telecommunications space.
  • Broad knowledge of mobile telephony
    infrastructure and business processes.
  • Working knowledge of Industry standards of
    Risk Management
  • Strong project planning and management experience.
  • Basic Information Technology
    infrastructure knowledge advantageous.
  • Data collection, data entry and data
    analysis in SQL and/or ACL.

How to Apply

All suitably qualified and interested candidates should send their Job Applications with detailed CVs, certified copies of academic certificates (originals are to be presented at the interview) and names and addresses of three referees addressed to the: Recruitment Officer, MTN- Uganda, P.O. Box 24624, Kampala, Uganda
Deadline: 19th December, 2016

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