About CARE International
CARE is a global leader within a worldwide movement dedicated to ending poverty. We are known everywhere for our unshakeable commitment to the dignity of people. CARE works around the globe to save lives, defeat poverty and achieve social justice. We seek a world of hope, tolerance and social justice, where poverty has been overcome and all people live with dignity and security. We put women and girls in the centre of our work because we know that we cannot overcome poverty until all people have equal rights and opportunities. CARE has been working in Uganda for 50 years and in 2019/2020, we improved the lives of 2.6 million people (60% women). Our goal for the next five years is to reach ten million people, through our gender transformative, resilience building, and lifesaving programs. CARE International in Uganda seeks to recruit a highly motivated and qualified professional to fill up the position of:
1.Office Attendant: 1 Position, Location: Kampala
Job Summary
The purpose of this position is to efficiently and effectively perform tasks related to daily support of administration function at CUHQ to include official mail deliveries and performing front desk roles. Application Procedure:
Candidates who are interested in the above job should submit an updated CV and Application letter giving a day time telephone contact and names, telephone contacts and email addresses of 3 (three) work related referees only through our recruitment email:([email protected]) clearly indicating the Job title in the email subject. The deadline for submitting CVs is 30th October, 2020. For any questions please call our office on 0312258100/150.

CARE IS AN EQUAL OPPORTUNITIES, GENDER SENSITIVE, CORRUPTION, SEXUAL EXPLOITATION AND ABUSE INTOLERANT EMPLOYER. Please Note that CARE International in Uganda does not ask any applicant payment for any recruitment process
N.B: Refer to the Job description below for more details about the job
Name of Job incumbent : TBC
Employee Number : TBC
Job Position Title : Office Attendant
Grade : B
Step : 4
Program (IG) or Program Support : Program Support
Program Initiative Assigned To or the Department/Unit : Administration
Immediate Supervisor’s Job Title : General Support Officer
Date Employed : TBD
Place of Posting : Kampala Office
Status of the Job Description : New X Revised No change Date submitted to HR Unit : October 2020
Overall Job Summary
The purpose of this position is to efficiently and effectively perform tasks related to daily support of administration function at CUHQ to include official mail deliveries and performing front desk roles. .

Specific responsibilities and tasks
Responsibility 1# Provide support and coordinating with General Support Officer, ensures safety for personnel and property. 50%
• On a daily basis, open office at appropriate time in the morning to allow entry for cleaners and monitor safety to property as cleaning is being done
• Be responsible for closing and locking the office at the end of working hours.
• Oversee all issues concerning the office key case to ensure that all keys are always as per index to ease access and tracking. Suggest any changes to the key indexing as deemed appropriate.
• During working hours, always liaise with the premises guards to ensure that the office is accessed by authorized visitors/affiliates to curb down theft and intrudes.
Responsibility 2# On a daily basis, support the administration functions at CUHQ to include the following tasks. 25%
• Work closely with General Support Officer as well provide administrative support.
• Open the Office for cleaners and supervise the cleaning services over the weekends.
• Receive and dispatch incoming calls /e-mails and make outgoing mails and give answers to basic questions, based on the communication guidelines, CARE house style and agreements in place.
• As scheduled, ensure that the daily kitchen role is effectively carried out and as requested, purchase snacks for official meetings at the office.
• As assigned, participate in loading, offloading of equipment to and from the fields or vendors.
• As requested, assist office staff with any tasks related to the general orderliness of the office, as relates to cleaning and relocation of equipment.
• As and when required, update your supervisor on office cleaning issues that are not functioning well and require attention. This also includes the performance of cleaners
• Monitor and replenish consumables in the kitchen, ensure that the kitchen area is clean all the time.
• Ensure toilets are well cleaned, detergents and other toilet requirements are in place
• During office working hours, ensure that the office is maintained clean
• Support other adhoc duties such as scanning, binding and photocopying
Responsibility 3# Supervise the Exit Store 25%
• Confirm items received from vendors/service providers into the exit store
• Ensure the items issued from the store are approved by users
• Arrange the store in a proper manner so that items are not mixed up
• Advise users in balance of items in the store
• Ensure that the store is properly locked whenever it is not in use.
Level of authority
The Office Attendant will formally report to the General Support Officer. S/he has no authority to commit the organization in any way, to enter into formal partnership agreements, nor any formal financial authority, apart from standard expenses for day-day-day activities. The Office Attendant is responsible for the safety and custody of organization assets in his/her possession. Travel to locations outside project areas should be done and coordinated with the knowledge of the General Support Officer.
Relationship and collaboration
The Office Attendant will work as a process-oriented support person to CARE Emergency Program to achieve on the related interventions within the Emergency Response. It will therefore be essential for this individual to develop relationships with • The Office Attendant has to maintain very good relations with the CUHQ staff, Cleaners, Security Guards and external visitors. Teamwork is therefore a key element of the position.

Competencies
• Excellence: Sets high standards of performance for self and/or others; successfully completes assignments; sets standards of excellence rather than having standards imposed; ensures interactions and transactions are ethical and convey integrity.
• Integrity: Maintains social, ethical, and organizational norms; firmly adheres to codes of conduct and ethical principles inherent to CARE.
• Communicating with Impact: Diplomatically, logically and clearly conveying information and ideas through a variety of media to individuals or groups in a manner that engages the recipient / audience and helps them understand and retain their message.
• Facilitating Change: Supports and manages the change process at CARE Uganda by developing a culture affirmative of change; encouraging others to seek and act upon opportunities for different and innovative approaches to addressing problems and opportunities; critically analyzing evolving and fluid situations; facilitating the implementation and acceptance of change within the workplace; actively engaging with resistance to change.
• Strengthening Partnership: Identifying and utilizing opportunities within and outside of CARE Uganda to develop effective strategic relationships between one’s area and other areas/departments/units or external organizations to achieve CARE’s objectives.
• Management Excellence: Makes the connection between values and performance. Influences the performance of others, and ultimately, the performance of the organization. Sets direction, coaches & develops, promotes staff wellness & safety, practices & promotes compliance, models gender equity & diversity, communicates effectively.
• Developing Teams: Using appropriate methods and a flexible interpersonal style to help build a cohesive team; facilitates the completion of team goals.
• Diversity – Promoting, valuing, respecting and fully benefiting from each individual’s unique qualities, background, race, culture, age, gender, disability, values, lifestyle, perspectives or interests; creating and maintaining a work environment that promotes diversity.
• Adaptability- Expected to well adjust with the country, the CO operating environment and with the Project team to function effectively and efficiently
• Coaching – Ability to demonstrate to enhance skills and capacity of staff working in the field and office for them continue to serve CARE in the future program activities

Job and Person Specification (requirements)
• Qualification of a Diploma in Secretarial Studies, Social work and Social development, Business studies or equivalent level.
• At least 1-2 years of hands on professional experience in office support duties, including experience and knowledge of working within NGO.
• Strong inter-personal and communication skills; sound judgment and decision making skills.
• Ability to network, build relationships and establish collaboration with staff and service providers.
• Very organized, smart and willing to learn as quickly as possible.