We’re making Africa the first cashless continent.
In 2017, over half the population in Sub-Saharan Africa had no bank account. That’s for good reason—the fees are too high, the closest branch can be miles away, and nobody takes cards. Without access to financial institutions, people are forced to keep their savings under the mattress. Small business owners rely on lenders who charge extortionate rates. Parents spend hours waiting in line to pay school fees in cash.
We’re solving this by building financial services that just work: no account fees, instantly available, and accepted everywhere. In places where electricity, water and roads don’t always work, you can still send money with Wave. In November 2017, we launched a mobile app in Senegal for cash deposit, withdrawal, and peer-to-peer and business payments. In 2019, we expanded to Cote d’Ivoire. Now, we have millions of users and are growing fast. Our goal is to make Africa the first cashless continent. And that’s where you come in….

How you’ll help us achieve it
We are looking for an Onboarding Specialist who’s resourceful and excited about setting up things. You will be responsible for helping new hires integrate into Wave by ensuring their first days, weeks, and months are informative, easy, and insightful. Your primary duty will be to provide a thorough, efficient, and consistent introduction to their new organization.

In this role, you will,
• Implement our onboarding process and procedures while finding new and creative ways to integrate new employees into the organization.
• Ensure all new hires learn about Wave by providing all relevant training and follow-up on Wave aspects like our mission, values, code of conduct, tools, etc.)
• Handle all onboarding-related tasks like initiating applicable background checks, entering new hire information into our HRIS, creating onboarding agendas, and providing hiring managers with the support needed.
• Partner with department heads, senior managers, people teams, and other colleagues to build and communicate effective onboarding plans for new hires.
• Act as a point of contact and support during the onboarding process. You will build positive relationships with the new hires making it easy for them to come to you with any questions.
• Coordinate and oversee all administrative and logistics tasks during the new hires’ onboarding period

Key details
• Location: You’ll work from our office in Kampala
• You must have work authorization in Uganda
• This is a permanent position.

Requirements
• 2+ years of relevant experience with an international company
• A Bachelor’s degree in Human Resources, Communications, or any other related disciplines.
• Speak English and any local language/s fluently
• Experience using Human Resources Information Systems (HRIS), preferably BambooHR, will be an added advantage

You might be a good fit if you
• Are strongly mission-driven
• Are highly organized and skilled in prioritizing multiple projects
• Are a welcoming people with excellent oral and written communication skills.
• Strong organizational skills with the ability to multi-task
• Are self-disciplined, highly motivated, and able to work independently
• Have computer proficiency and ability to operate Microsoft Office packages.
• Good at maintaining confidentiality and integrity at all times
• High accuracy levels in work with clear attention to detail
• Strong decision-making and problem-solving skills
• Are proficient in group training, presentations and public speaking.
• Have previous experience in training or coaching
• Proven experience in a position within a fast-paced, high volume environment
• Inquisitive, flexible, and adaptable

Our team
• We have a rapidly growing in-country team in Senegal, Côte D’Ivoire, Mali and Uganda, plus remote team members spread across the world. We’re deeply passionate about our mission of bringing radically affordable financial services to the people who need them most.
• We foster autonomy for our employees. You’ll own your own projects at every stage, from understanding the problem to monitoring your solution in production.
• We’re backed by world-class investors including Sequoia, Stripe, Founders Fund, Ribbit Capital, Y Combinator, and the cofounders of PayPal.