We are seeking a highly organized and detail-oriented Operations Administrator to join our team. The successful candidate will be responsible for providing administrative support and coordinating operational activities to ensure the smooth running of day-to-day business functions. This role requires strong communication skills, multitasking abilities, and a proactive approach to problem-solving.

Key Responsibilities:
• Support the operations team in coordinating and managing daily operational tasks.
• Maintain accurate records of operational activities, including filing, data entry, and reporting.
• Assist in managing schedules, calendars, and appointments for the operations team.
• Process and manage documentation related to procurement, vendor management, and inventory control.
• Handle internal and external communications, including responding to emails, phone calls, and inquiries.
• Prepare and submit reports related to operations, inventory, and resource allocation.
• Liaise with various departments to ensure smooth workflow and collaboration on projects.
• Assist with budgeting, expense tracking, and financial reporting.

Ensure compliance with company policies and procedures.
• Identify and address operational issues promptly, providing solutions to improve efficiency.

Key Qualifications:
• Bachelor’s degree or Diploma in Business Administration or a related field (preferred but not required).
• Proven experience in an administrative or operations support role for at least 2 years.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with office management software.
• Strong organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Problem-solving abilities and a proactive attitude.

Added Advantages:
• Qualification/certification in digital marketing
• Qualification/certification in finance or book-keeping
• Knowledge of Swahili language.