About Refactory
Refactory Limited is an academy that seeks to address the challenge of youth unemployment by closing the skills gap for talent in software & tech-related fields in Africa. Refactory Limited was established by four partners; Clarke International University (CIU), Laboremus Uganda Ltd, and Fontes Foundation and Youth With A Mission UK.

Position Overview
The Program Officer will be responsible for supporting the implementation, coordination, and monitoring of Refactory skilling programs, targeting Persons With Disabilities (PWDs). This role involves managing program activities, engaging with stakeholders, and ensuring the effective delivery of services to empower PWDs with essential technological skills for their integration and socioeconomic empowerment.

Key Responsibilities
Program Implementation
• Develop detailed implementation plans in alignment with program objectives and donor requirements.
• Coordinate program activities, including training sessions, workshops, and mentorship programs, ensuring timely and quality delivery.
• Collaborate with partner organizations, trainers, and mentors to facilitate program implementation and maximize impact.

Stakeholder Engagement
• Build and maintain relationships with PWDs communities, local authorities, NGOs, and other stakeholders involved in PWDs support and integration.
• Plan & oversee outreach activities to promote the program and engage potential participants from PWDs populations.
• Provide regular updates and reports to stakeholders on program progress, achievements, and challenges.

Participant Support
• Provide guidance and support to PWDs participants throughout their engagement with the program.
• Conduct needs assessments and develop individualised support plans to address participants’ educational, social, and psychosocial needs.
• Coordinate with partner organisations to offer additional services, such as language classes, career counselling, and job placement support.

Monitoring and Evaluation
• Support the monitoring and evaluation teams to maintain the frameworks to track program outcomes and assess impact with regard to participants with disabilities.
• Collect and analyse data on participant progress, skills acquisition, and program effectiveness.
• Use evaluation findings to identify areas for improvement and make recommendations for program adjustments.

Documentation and Reporting
• Maintain accurate records of program activities, participant data, and other relevant information to be used in program evaluation in regard to participants with disabilities.
• Support the programs team to ensure compliance with reporting requirements outlined in grant agreements and funding contracts with regard to participants with disabilities.

Capacity Building
• Facilitate training sessions and workshops on program management, PWDs rights, cultural sensitivity, and other relevant topics for staff, facilitators, and volunteers.
• Make recommendations to the management team on mentorship and professional development opportunities to build the skills and capacity of program team members.

Qualifications and Experience
• Bachelor’s degree in social sciences, international development, education, or a related field.
• At least 3 years of experience in program management, preferably in PWDs assistance, education, or community development.
• Knowledge of PWDs issues, migration dynamics, and humanitarian principles.
• Experience working with diverse populations, particularly PWDs, and understanding of their unique challenges and vulnerabilities.
• Strong project management skills, including planning, coordination, budgeting, and reporting.
• Excellent communication, interpersonal, and cross-cultural skills.
• Ability to work effectively in a multicultural and interdisciplinary team environment.
• Proficiency in relevant computer applications and data management systems.

Reporting Structure
The Program Officer will report to the Head of Programs, and work in close collaboration
with the Programs Leads.