Qualifications and Evaluations

EDUCATION: University degree in International Relations, Communications, Marketing, Public Relations, American Studies, Intercultural/Multicultural Studies or local equivalent is required.

Requirements:

EXPERIENCE: A minimum of three years of progressively responsible experience in a multilingual, multicultural, or multinational work environment is required, with project management, marketing, public relations, communication, or education duties as a significant part of the job.

JOB KNOWLEDGE: Detailed knowledge of U.S. foreign policy and American interests as they apply to the host country and especially to the EV sector is required. General knowledge of USG and DOS structures, as well as of PD bureaus within the Department, is required. Detailed understanding of the full range of PD tactics and tools designed to engage EV audiences, and general knowledge of cross-cultural communications, is required. Detailed understanding of USG exchange programs, regulations and practices is required. Full understanding of PD-specific funding authorities and their planning and reporting tools is required. Must have general knowledge of project management, including defining project objectives, outcomes, and assessment methods.

A thorough understanding of the attitudes and preferences of the EV audience sector in host country, including the regional, ethnic, social, cultural, linguistic and other factors and institutions that shape those attitudes, is required. Detailed knowledge of host-country secondary education, exchanges, and youth programs is required.

Knowledge of typical customer service and marketing tools designed to engage specific audience segments, particularly the EV sector, in the host country is required. Knowledge of latest trends in audience engagement in related public service institutions such as think tanks, museums, academic institutions, professional training institutes, as relevant for the EV sector, is required. Understanding of the complex and changing nature of the information environment, including current trends in international and regional communications as they relate to the host-country communication landscape is required; must be familiar with digital practices and procedures used by or influential with the host-country’s EV sector.

Evaluations: (This may be tested)

LANGUAGE: (Fluent) speaking/reading/writing of English is required.

SKILLS AND ABILITIES: Analytic skills: Must have strong analytic skills and the ability to conceptualize how best to use PD tools to move host-country attitudes in positive ways. Must be able to advise senior leaders of opportunities to promote Mission objectives through exchanges to and from the U.S.; identify, analyze, predict and continually assess EV audience attitudes; and evaluate the impact of projects and modify approaches for best outcomes. Must be able to perceive the emergence of new influencers and adjust operations and programming accordingly.

Communication / Interpersonal skills: Must have excellent customer relations, interpersonal cross-cultural communication skills, and be able to identify and engage key figures critical to shaping local public opinion. Must have excellent written and oral communication skills, including public speaking, interviewing for evaluation purposes, writing reports and contributing material for publication in both English and host-country language; must be able to tailor communications to fit formal and informal situations and different ethnic, religious and linguistic cultures. Must be able to brief on a variety of issues and interpret between English and the host-country language for public programs.

Management skills: Strong management skills are required, including the ability to develop and oversee project budgets and to organize, run, and present professional and exchange projects such as workshops, seminars, digital and in-person conferences, panel discussions, lectures and camps. Must be able to negotiate agreements with partner institutions and manage their fulfillment.

Technical skills: Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the Internet, and standard information retrieval practices and procedures are required. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Excel, graphic design and photo editing software, and PD-specific software, databases, and reporting tools is required. Must be able to use social media and mobile platforms, photo and video sharing sites, podcast creation, and basic photo and video tools. Must have good numerical skills to be able to develop and manage projects and monitor grant budgets; must be able to develop descriptive statistical analysis of target audience segments and impact of EV exchanges activities and initiatives.

Availability: Must be available to travel throughout the host country to support EV projects and activities.

Qualifications: All applicants under consideration will be required to pass medical and security certifications.

EQUAL EMPLOYMENT OPPORTUNITY (EEO): The U.S. Mission provides equal opportunity and fair and equitable treatment in employment to all people without regard to race, color, religion, sex, national origin, age, disability, political affiliation, marital status, or sexual orientation.

Other information:

HIRING PREFERENCE SELECTION PROCESS: Applicants in the following hiring preference categories are extended a hiring preference in the order listed below. Therefore, it is essential that these applicants accurately describe their status on the application. Failure to do so may result in a determination that the applicant is not eligible for a hiring preference.

HIRING PREFERENCE ORDER:

(1) AEFM / USEFM who is a preference-eligible U.S. Veteran*

(2) AEFM / USEFM

(3) FS on LWOP and CS with reemployment rights **

* IMPORTANT: Applicants who claim status as a preference-eligible U.S. Veteran must submit a copy of their most recent DD-214 (“Certificate of Release or Discharge from Active Duty”), equivalent documentation, or certification. A “certification” is any written document from the armed forces that certifies the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions within 120 days after the certification is submitted by the applicant. The certification letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. Acceptable documentation must be submitted in order for the preference to be given.