Roofings Group is the leading manufacturer of quality steel and plastic building products in East Africa. We are Currently seeking to recruit a highly industrious, self-driven and competent person with zeal to perform beyond expectations and excited to Join a (27) years leading steel manufacturer as a Receptionist.

Responsibilities
• Handle responsibilities of welcoming visitors by greeting them over the telephone or in person
• Responsible for answering inquiries and directing visitors to appropriate locations or personnel
• Ensuring that the reception area is clean and well arranged.
• Perform tasks of maintaining telecommunication systems.
• Prepare letters and documents.
• Receive and sort mails and packages.
• Ascertain the scheduled times and calendar dates.
• Coordinate meetings and organize catering and room bookings
• Handle responsibilities of maintaining customer records by regularly updating account information.
• Identify and resolve product or service problems by clarifying customer complaints
• Handle administrative and clerical work including couriers and filling forms
• Maintain proper track record of incoming and outgoing calls and submit the same to the concerned person
• Any other tasks assigned by the Line Manager.

Required Qualification, Skills & Experience
• A Bachelor’s degree in Social Work and Social Sciences, Library and Information, Mass communication, Office Management, Secretarial Studies or other relevant degree from a recognized University or “A” Level with a Diploma in Front Office Management, or a related field.
• At least 2-3 years of experience and substantive knowledge as a receptionist or front desk in a reputable development-oriented institution/organization involving management and administration of cross-functional activities.
• Knowledge in Microsoft Office or a similar set of computer application packages will be required.
• Well-organized with excellent multi-tasking abilities.
• Strong interpersonal and communication skills
• Strong communication and interpersonal skills.
• Industrious and self-driven
• Experience from a steel and construction company is an added advantage.