dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the position of Records Manager in our Chief Operating Officer Domain.

REPORTING TO: Head, Reconciliation & Support

JOB PURPOSE:

• Reporting to the Head, Reconciliation & Support, the role holder will oversee the efficient administration and management of bank records in line with the laid down guidelines.

 LOCATION: Kampala

KEY ACCOUNTABILITIES:

• Act as the primary focal point for records management and archiving as well as providing guidance to other departments on the management of records & Information
• Plan, organize, direct, review, coordinate, and establish controls for records activities.
• Conduct regular inspections of all records storage areas to confirm that proper access controls are in place.
• Develop a records storage plan, which includes the short and long-term housing of physical records and electronic information.
• Regular training and development of Records officers are knowledgeable and kept current about records
• Respond to information enquiries in a timely and professional manner
• Monitor service delivery within the unit by reviewing Service reports to detect service failures and confirm that corrective action is taken within agreed timelines
• Set performance targets for staff and monitor performance against these.
• Monitor compliance with the records retention policies and confirm that they are aligned with the requirements in the FIA
• Managing and monitoring of resources within Registry

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

• A Bachelor’s degree in either Records management or Library and Information Science
• 5 Years’ experience in records management,2 of which should be at management level
• Experience in Records Management, Record Retention Process, Record Archival and Records   Retrievals
• Experience in Electronic Document management
• High level of integrity and ethical standards.
• Excellent interpersonal and Communication Skills
• Ability to manage teams