REPORTING TO: SENIOR MANAGER – SALARIED
LOCATION: Gulu, Mbarara, Jinja
JOB PURPOSE: Reporting to the Senior Manager – Salaried, the role holder will manage a portfolio of relationships in the salaried segment for both liability and asset portfolios to achieve set revenue and/or profitability targets .

KEY ACCOUNTABILITIES:
• Visit and call scheme portfolio allocated to build relationships with the stakeholders.
• Organize banking days/micro sales activities to acquire new clients.
• Aggressively grow dfcu bank personal asset book by opening new schemes whilst also maintaining existing opportunities.
• Monitor portfolio performance and conduct soft collections to ensure the loan portfolio is within acceptable PAR & NPA ratios.
• Periodically review schemes with an aim to grow the relationship.
• Follow up on all queries and complaints from schemes and give timely resolution.
• On a selective basis, make joint calls with corporate & Business Banking RMs for acquisition of new business and feedback.
• Maintain a database of customers by individual Relationship Managers for business assistance, bank related communication and professional networking and engagement sessions.
• Generate new business from incoming inquiries to support the salaried segment.

QUALIFICATIONS, EXPERIENCE AND COMPETENCIES REQUIRED:
• University Degree.
• Two years banking experience in a sales role.
• Good selling, negotiation & influencing skills.
• Good knowledge of the bank’s systems and products especially those in Personal Banking.
• Good understanding of the salaried and personal loan segment, industry, and business awareness.
• Excellent problem solving and decision-making skills.
• Good interpersonal skills, communication, and telephone skills.
• Excellent organization skills.
• Excellent communication skills and ability to deal with clients directly.