Roles & Responsibilities:
• Sales:
• Welcoming visitors, potential clients
• Giving information on courses, fees, timings, exams and certifications
• Managing students’ enrolments to courses
• Taking memberships
• Answering queries on the phone and on mail
• Giving information on Alliance Française de Kampala’s cultural activities
• Preparation for each new term
• Creation & development of students’ database on the AF software (entering student data/ contact details etc.)
• Community manager:
• Collaborate with the Communication Officer in charge of the production of on-line and off-line advertising materials, including leaflets, posters, flyers, Lien Magazine, e-newsletters
• Drive sales and new memberships through the social platforms
• Participate in brainstorming to refine the social media strategy for the organization ensuring it aligns with the organization’s brand.
• Participate in the effort to maximise followers’ social media platforms such as Facebook, Twitter, LinkedIn and Pinterest.
• Help with linking our social media and monthly newsletter.
• Respond to customer comments both positive and negative on social media.
• Help planning and preparing content across all platforms and maintaining the content calendar ensuring social media content is regular, relevant and engaging.
• Indicative working hours: Monday to Friday (9am to 5.30pm) and Saturday (9am to 2pm)

Requirements:
• Bachelor’s degree in sales and marketing, or at least 2 years of sales or marketing experience
• Excellent communication and presentation skills (verbal & writing)
• Good team player
• Proficiency with MS Office Word, Excel, and PowerPoint and ICT
• Rigorous, autonomous and result-orientated
• Synthesizing and reporting skills
• Language: Excellent command of English (written and oral), knowledge of French is a plus. If no knowledge of French, the person will be asked to learn it and be given access to French classes at the AFK.
• It will be required that the person passes one level per year up to B2 level.