5 Dec 2019

Senior Human Resources Officer at Raising the Village

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JOB DETAILS:
Job Title: Senior Human Resources Officer
Department/Group: Operations
Reporting To: Operations Director
Years of Experience: 3-5 years
Location: Kanungu with possibility to be transferred based on RTV’s needs
Travel Required: 30%
Description
The Senior Human Resources Officer is a strategic and operational role that is responsible for driving the implementation of Raising The Village’s Human Resources (HR) strategy while overseeing the day-to-day HR service delivery in all Ugandan based offices. In this leadership role, the Senior Human Resources Officer will provide proactive solutions to attract, engage and retain a high performing workforce. The Senior Human Resources Officer coordinates and oversees the implementation of services, policies, and programs, and assists and advises Raising the Village Management Team about Human Resources issues. This role leads and centralizes the training strategy, oversees consistency and organizational standards and measures the training impact. The Senior Human Resources Officer reports to the Operations Director. .

Responsibilities
Recruitment:
• Coordination of all aspects of recruitment include updating job descriptions, posting, receiving CVs and the interview process including development of a hiring plan;
• Review resumes, shortlist candidates and facilitates the interview process, may be required to participate;
• Maintain recruiting, testing and interviewing programs and counselling managers on candidate selection;
• Conduct and analyze exit interviews and provide recommendations to senior management
• Conduct onboarding and orientation for new employees with up to date and relevant resources made available and coordinates with IT, Payroll and other departments as needed
HR Administration/Policy and Procedures:
• Act as a first point of contact for employee related issues
• Ensure that employee issues are dealt with promptly, fairly and confidentially with major issues being brought forward to senior management’s attention
• Ensure RTV’s policies and procedures, employee contracts and documentation, templates and forms are all up to date and relevant
• Develop and update on an ongoing basis RTV’s HR Manual
• Review organizational and space planning throughout RTV offices
• Maintains the employee organizational chart
• Maintain employee benefits programs and inform employees of benefits by studying and assessing benefit needs and trends;
• Recommending benefit programs to management;
• Directing the processing of benefit claims
• Obtaining and evaluating benefit contract bids; awarding benefit contracts
• Design and conduct educational programs on benefit programs • Ensure legal compliance by monitoring and implementing applicable Ugandan human resource requirementsMaintain current and historical by designing a filing and retrieval system; keeping past and current records.
Performance Review Process:
• Coordinate midterm and annual performance reviews
• Review and provide recommendations on staff performances and highlight issues to senior management
• Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and provide construct feedback
• Hearing and assisting in resolving employee grievances; counseling employees and supervisors
• Ensures best practices in staff evaluations.
HR Projects and Workplan:
• Participate in developing department goals, objectives, and systems in alignment with organizational goals and conducts resource planning;
• Maintain and execute yearly workplans with the aim of improving Human Resources function within the organization
• Update the Human Resources Strategy based on RTV’s evolving needs
• Develop employee training strategy and ensures programmatic training is scheduled and adhered to;
• Submit weekly reports to the Managing Director, ensuring to highlight key activities achieves and HR related issues
• Participate in administrative staff meetings and attend other meetings and seminars as required
• Assist in establishing departmental measurements that support the accomplishment of RTV’s strategic goals
• Complete other duties as assigned

Job Skills:
• Must maintain strict confidentiality
• Excellent oral and written English communication skills
• Proficient in Microsoft Office systems and demonstrated skills in database management and record keeping
• Advanced organizational and time management skills with the ability to handle multiple assignments
• Must be detail oriented, highly organized and ability to problem solve
• Must possess a strong customer service mentality and a desire to learn
• Ability to travel approximately 25% of time to field offices and partner villages as required

Qualifications and Educational Requirements
• Post-secondary education within a related field or a combination of professional experience and education
• Minimum 3 years of progressive leadership experience in Human Resources
Human Resources Qualifications and Experiences:
• General knowledge of employment laws and human resources practices
• Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations, preferred
• Professional in Human Resources certification is highly desirable
• Experience in the administration of benefits and compensation programs and other Human Resources programs

Job Education Requirements: Post-secondary education

Job Experience Requirements: 3 years

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