The main purpose of the job is to conduct and report on internal investigations by analyzing and interpreting physical and digital evidence. The SM conducts/oversees investigations in accordance with professional standards such as ACFE and synthesizes results of the investigations conducted to extract lessons on the loopholes exploited/ weaknesses to make recommendations for improvements to be implemented to safeguard the business.

MTN Uganda Limited is an equal-opportunity employer and is seeking to recruit a competent individual to fill the following position.

Job Title: Senior Manager – Forensics

Reports to: General Manager – Internal Audit & Forensics

No. of Vacancies: 1

Context 

MTN is an emerging market mobile operator at the forefront of technological and digital changes. We deliver a bold, new digital world to our customers across Africa and the Middle East – one of the world’s fastest-growing regions for mobile telecommunications. We believe everyone deserves the benefits of a modern connected life.

The Senior Manager Forensics provides insights to confirm that the business is being well managed to ensure that resources are appropriately and efficiently deployed and aligned to deliver on its strategic goals.

Key Performance Areas Of The Job:

• Digital Evidence Collection & Preservation – Ensuring proper handling and storage of forensic data to maintain integrity.
• Forensic Analysis & Investigation – Using specialized tools to uncover, interpret, and analyze digital evidence.
• Incident Response & Threat Detection – Assisting in investigations and responding to security breaches.
• Project Management- Oversight over proactive and reactive forensic engagement delivery.
• Expert Testimony & Reporting – Preparing detailed forensic reports and providing expert testimony in legal proceedings.
• Collaboration & Communication – Working with law enforcement, legal teams, and other professionals to support investigations.
• Team Management-Responsible for managing the team of investigators to deliver timely, responsive and effective proactive and reactive forensic assessments
• Continuous Learning & Skill Development – Staying updated on forensic methodologies, tools, and industry trends.

Description of Tasks 

Data Collection and Analysis:

• Gather financial records, digital information, and transaction histories.
• Use data analytics tools to identify patterns and anomalies.
• Cross-reference data from multiple sources to ensure accuracy.
• Take static and mobile surveillance as required, utilizing covert equipment where appropriate, in accordance with legislation and codes of practice

Fraud Detection:

• Perform analysis on financial and other information to detect irregularities.
• Investigate suspicious transactions/ activities and trace the flow of funds.
• Utilize forensic software to uncover hidden assets and off-the-books accounts.

Interviewing and Information Gathering:

• Conduct interviews with employees, management, and third parties.
• Document testimonies and gather supporting evidence.
• Analyze interview data to identify inconsistencies or corroborate findings.

Report Preparation:

• Compile detailed reports outlining findings, methodologies, and conclusions.
• Prepare visual aids such as charts and graphs to illustrate key points.
• Draft executive summaries for senior management and stakeholders.

Legal Collaboration:

• Work with legal teams to prepare evidence for court cases.
• Provide expert witness testimony during legal proceedings.
• Liaise with Law enforcement to ensure effective legal court processes and that exhibits used in court are returned to MTN Uganda.
• Ensure all documentation meets legal standards and requirements.

Risk Assessment and Mitigation:

• Conduct proactive risk assessments to identify potential vulnerabilities.
• Plan and coordinate the use of proactive data analytics, continuous controls reviews.
• Support the assurance providers/ internal audit team with input relating to fraud risks to inform their audit planning procedures.
• Recommend and implement internal controls to prevent future fraud.
• Monitor the effectiveness of fraud prevention measures.

Internal Control Environment enhancement:

• Maintain analyses and track trends of fraud incidents and control weaknesses exploited for lessons learned and control environment enhancements.
• Make recommendations based on insights from fraud incidents and related investigations for process and control improvements.
• Track agreed management actions to address gaps/ enhance the control environment.

Continuous Learning and Adaptation:

• Coordinate and conduct fraud awareness for MTNU staff (Telco and Fintech).
• Stay updated on the latest forensic auditing techniques and technologies.
• Attend professional development courses and industry conferences.
• Adapt to new regulations and compliance requirements.

Ethical Standards and Confidentiality:

• Maintain the highest ethical standards in all investigations.
• Protect sensitive information and ensure confidentiality.
• Report any conflicts of interest or ethical concerns.

People Management and Administrative duties:

• Inspire and align teams around the IA&F shared mission or goal
• Set clear expectations and lead by example
• Drive change and innovation while maintaining stability
• Provide constructive feedback and facilitate open dialogue to influence stakeholders and build trust
• Identify and nurture talent within the team
• Support career growth through mentoring and training
• Set measurable goals and track team performance, address underperformance with empathy and accountability. Recognize achievements and celebrate team wins
• Allocate resources efficiently to meet business and Division objectives
• Manage team capacity and workload distribution
• Anticipate future needs and build scalable team structures
• Manage administration duties for the section (training, team activities etc.).

Education 

• Bachelor’s degree in relevant degree e.g., Accounting, Statistics, Law
• Relevant professional (Forensics/ Fraud examination/ Information security Certifications; CFE, CHFI, GCFA, CISM, CISA, CEH)
• Experience in performing and in managing professionally executed fraud investigations including the use of digital forensics tools e.g. Encase, FTK

Work Experience        

• Minimum of 5-8 years’ experience in fraud investigations covering Fraud Detection, Prevention, and Investigations.
• Minimum of 5 years’ experience in senior leadership/ management roles.
• Technical working experience in the Fintech and GSM environment.
• Strategic understanding of the Telecommunications environment including Fintech
• Prior practical experience in occupational fraud investigations
• Strong analytical skills
• Experience in collecting and analyzing complex data, evaluating information and systems, and drawing logical conclusions
• Data analysis
• Excellent interview, interrogation and listening skills
• Data mining, extraction, and analytics skills

Attributes and Skills Necessary Skills:

• People Management skills
• Business risk management
• Internal control assessment
• Revenue assurance/protection
• Strategic report writing skills.
• Conflict Management
• Extensive knowledge of and skill in forensics investigations and business practices.
• Knowledge of industry program policies, procedures, regulations, and laws.
• Global Working and Collaboration

 ABOUT US

We at MTN Uganda are a purpose and value-led organization!

At MTN Uganda, we believe that understanding our people’s needs and aspirations is key to creating experiences that delight you at work, everyday. We are committed to fostering an environment where every member of our Y’ello Family is heard, understood and empowered to live an inspired life.

Our values keep us grounded and moving in the right direction. Most importantly, they keep us honest. It is not something we claim to be. It is in our DNA.

As an organisation, we consider it our mission to create an exciting and rewarding place to work, where our people can be themselves, thrive in positivity and ignite their full potential. A workplace that boosts creativity and innovation, improves productivity, and ultimately drives meaningful results. A workplace that is built on relationships and achieving a purpose that is bigger than us. This is what we want you to experience with us!

Our commitments go beyond an organisational promise. It is in our leadership and managerial ethos to meaningfully partner with our employees, customers and stakeholders with a vision to realise our shared goals.

We are delighted that you are considering us as your career partner to make a mark in the world. We look forward to your application!

Female Applicants are strongly encouraged to Apply!

Note: In compliance to the Data Protection & Privacy Laws of Uganda, MTN Uganda will use your application documents for purposes for which they were intended for.