4 Mar 2026

Transport & Customs Officer at Médecins Sans Frontières (MSF)

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Job Description


Background

Médecins Sans Frontières (MSF) is an international independent medical humanitarian Organization that delivers aid to people affected by armed conflict, epidemics, natural disasters and exclusion from health care. MSF offers assistance to people based on need irrespective of race, religion, gender or political affiliation.

Médecins Sans Frontières – Support Unit Kampala (SUKA) is looking to recruit a suitable candidate for the position below:

SUMMARY OF RESPONSIBILITIES:

Performing the day-to-day activities and administrative processes for the clearance and transportation of medical and non-medical goods for Support Unit Kampala Office according to MSF protocols and standards to ensure the optimal running of the mission.

KEY RESPONSIBILITIES:

  • Managing and planning, in collaboration with the line Manager and the Warehouse Supervisor, the shipment of goods between the projects and/or from the capital to the projects.
  • Responsible for the reception of international freight and its forwarding to the field, plus all customs administrative related issues.
  • Regularly assessing the local transport market (companies, prices, services, delays…) and proposing different third-party providers for validation.
  • Responsible to follow up in person all cargo clearance and authority formalities in the field (i.e. change ice packs at the airport, deposit and exit units at URA, hand deliver all necessary documents when needed to the different external offices, airport cargo clearance).
  • Supervise all loading and offloading of cargo and support customs agent in clearing all MSF Cargo upon request.
  • Responsible for ensuring the correct and timely settlement of all transport and customs service providers invoices in accordance with Support Unit Kampala internal procedures.
  • Encode raw transport and customs data in the transport monitoring tool and ensure the tool is up-to-date and available on Sharepoint at any given time.
  • Preparation of letters for tax exemptions to MOFA, URA & and other authorities.
  • Process contracts before cargo is sent to the supported missions and ensure all parties have signed contracts before cargo departure.
  • Update and maintain accurate cargo follow up tools i.e Soft copy of transport follow up and cargo boards.
  • Any other duty as may be assigned by your supervisor from time to time.
  • Committed and adhere to MSF Principles.

Education

  • Degree in Transport & Logistics Management
  • Procurement & Logistics Management: Customs Clearing & Forwarding
  • Management: or Higher Diploma in Customs Clearing & Forwarding
  • Certificate in East African Customs Freight Forwarding Practice is an added advantage.

Experience

  • Two (2) years’ experience in similar role. Previous working experience with MSF or other INGO is an asset.

Competences/Skills

  • Must be computer literate (word, outlook, excel).
  • High level of organization and planning skills.
  • High level of integrity and accountability.
  • Results and Quality Oriented; Teamwork; Flexibility; Mobility.
  • Able to work with Multi-disciplinary and Multicultural People and with flawless communication.

Language

  • English is essential.
  • French is an added advantage.
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Method of Application

Submit at [email protected]



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