Job Summary
The Turnaround Coordinator (TRC) shall ensure effective implementation of the aircraft turnaround plan to achieve a safe, secure, efficient and punctual aircraft turnaround.

Key Accountabilities/ Responsibilities

• Ensure the turnaround activities are in conformance with regulations/requirements of customer airline and standard operating procedures;
• Co-ordinate and direct operational activities within the turnaround;
• Manage any disruptions to turnaround activities;
• Ensure that processes are delivered within SLA standards of performance and compliance limits;
• Ensure activity sequence matches turnaround plan with all activities delivered within the agreed times;
• Liaise with and between teams, departments and suppliers to inhibit discrepancies in task sequence or performance;
• Act as a central point of contact;
• Act as a safety coordinator by maintaining safe and secure processes for the duration of turnaround activities.
• Supervise all Load Control activities and processes.
• Perform any other duties as may be assigned by the Duty Manager.

Competencies

• Attention to detail and quality.
• Report writing skills
• Flexibility
• Excellent communication and interpersonal skills.
• Confident, decisive and proactive
• Good work speed
• Organizational skills.

Qualifications (knowledge, skills, experience)

• Degree or diploma in aviation, Tourism or business administration
• 5 Years’ experience in airport operations or with an airline/ reputable GHA
• Ramp training
• Airside safety training
• IATA DGR CAT 10 Training
• Computer proficiency
• First Aid training
• Fire safety training
• Aircraft Handling & Loading training
• SMS (Safety Management System) Training
• Quality or SLA Training (added advantage)
• Load Control Training