Tata Uganda Limited (TUL) is recruiting for the position of Workshop Manager based in Kampala Uganda. TUL is an equal opportunity employer and does not practice discrimination on grounds of sex. caste. gender, nationality, differently abled and believes in Affirmative Action. Job Summary: The job holder is a senior member of the management team reporting to the Alter Sales Manager. He/she shall be responsible for the functionality of the Workshop. .

Specific responsible include but not limited to:
• Effectively manage workshop team to achieve saleable man hour and achieve profitability as budgeted in the Annual Business Plan.
• Effectively manage workshop parameter to improve CSI.
• Reduce repeat Complaints by direct guidance and close supervision on technicians on the job assigned.
• Manage working capital in conjunction with the Finance Manager: control inventory and debtors.
• Develop TUL Service Network across the country to improve revenue tor sustainability.
• Institute mechanisms to improve on same day delivery in the workshop.
• Improve vehicle throughput per bay per day/ improve Bay Utilization.
• Ensure timely and quality reporting through the INCADEA System.
• improve workshop performance through effective reporting and communication.
• Maintain Stock of tools & equipment to improve work quality.
• Prepare quality management and technical workshop report.

Minimum qualification and working experience:
Bachelor’s Degree in Auto Engineering or related field or relevant field. 7 + years‘ hands on experience in a busy workshop. Requisite Strong service experience on technical knowledge & diagnostics skills for repair & maintenance of Commercial Vehicles, including Heavy Trucks 8. Aggregates with adequate exposure on service marketing, Building and Selling AMC’s and Key Accounts Management. Willing, creative and innovative Comprehensive understanding of Auto Industry business. Strong communication and negotiation skills. Customer focused and team player. Proof of previous sales success. Heavy duty driving experience a plus and essential for the role.