• Reporting to the senior manager- salaried, the role is responsible for managing portfolios of relationships in the salaried segment for both liability and asset portfolios to achieve set revenue and/or profitability targets.

Location: kampala

Key accountabilities:
• visit and call scheme portfolio allocated to build relationships with the stakeholders.
• organize banking days/micro sales activities to acquire new clients.
• aggressively grow dfcu bank personal asset book by opening new schemes whilst also maintaining existing opportunities.
• monitor portfolio performance and conduct soft collections to ensure the loan portfolio is within acceptable par & npa ratios.
• periodically review schemes with an aim to grow the relationship.
• follow up on all queries and complaints from schemes and give timely resolution.
• on a selective basis, make joint calls with corporate & business banking rms for acquisition of new business and feedback.
• maintain a database of customers by individual relationship manager for business assistance, bank related communication and professional networking and engagement sessions.
• generate new business from incoming inquiries to support the salaried segment.

Qualifications, experience and competencies required:
• university degree.
• two years banking experience in a sales role.
• good selling, negotiation & influencing skills.
• good knowledge of the bank’s systems and products especially those in personal banking.
• good understanding of the salary and personal loan segment, industry, and business awareness.
• excellent problem solving and decision-making skills.
• good interpersonal skills, communication, and telephone skills.
• excellent organization skills.
• excellent communication skills and be able to deal with clients directly.