Uganda Security Printing Company (USPC) is pleased to announce the following job vacancies in the Uganda Driver Licensing System (UDLS) project. UDLS is a project by the Ministry of Works and Transport (MoWT) to license drivers and improve safety on the country’s roads. It produces and issues secure, world-class computerised driving licences. It is run by USPC.

Job Title: Card Issuance Officer
Duty Station: Kampala
Employment type: Full time
Role balance guide:
People: 40%
Operations: 25%
Technical: 35%

Role Purpose
You are responsible for inputting, organizing, and cataloging applicants’ data, as well as performing quality control checks, and ensuring that applicant data processing is completed in a timely manner. This is a very detail-oriented role involving many repetitive duties hence attention to detail is very important.

Reports To: Facility Supervisor
Supervises: None
Key External Relationships: None

Core Accountabilities
1. Quality Assurance duties:
• Check for correctness of information on the drivers’ licence produced.
• Check for consistency of licence before issuance
• Retain and return licences that do not meet the required quality standards.
• Re-order for licences that do not meet the required standards
Ensure that clients have the right documents for License issuance

2. Permit issuance:
• Ensure safe custody of license in your custody
• Ensure that applicants submit their temporally driving license before issuance of drivers license
• Ensure that applicants sign for driving license

Team Contribution
1) Constructively contribute and collaborate with all project staff
2) Oversee the delivery of high quality outputs
3) Adhere to project processes and policies

Values and Behaviour
1) Promote and role model appropriate behaviour to support Uganda Driving License System culture, performance and brand
2) Actively demonstrate the company values:
• Integrity: We stand up for what is right
• Collaboration: We are stronger together
• Empowerment: We make a difference
• Action: We focus on results

Health, Safety and Wellbeing
1) Adhere to all health and safety policies and procedures of Uganda Driving License System and take all reasonable care that your actions or omissions do not impact on the health and safety of others in the project.

Confidentiality
This position requires the highest level of confidentiality hence you will be required to sign a confidentiality and non-disclosure agreement

Person Specification
Qualifications & Experience
Essential:
• Bachelor’s degree
• Excellent knowledge of MS Office operations

Desirable:
• 1-2 years’ experience in a relevant field.
• Local language spoken in the area of operation

Skills and attributes
• Strong interpersonal and communication skills.
• Good command of English.
• Flexibility and adaptability in responding to change
• Good analytical and problem solving skills.

Other Essential:
• Preparedness to undergo a police check
• Ability to work flexible hours.