dfcu Bank is a fast-growing Bank in Uganda offering a wide range of financial solutions to its chosen market segments. We are seeking to recruit for the position of Client Analyst- Infrastructure & Energy in the Corporate & Institutional Banking (CIB) Domain to support our expansion strategy.

REPORTING TO: Sector Head- Infrastructure & Energy

JOB PURPOSE: Reporting to the Sector Head- Infrastructure & Energy, the role holder will be responsible for conducting ongoing research and analysis to enable the Sector Heads and Relationship Managers to fully understand the clients’ business, context, and identify potential business opportunities for the bank. The role holder is also required to interpret the research findings and analytics and make recommendations regarding potential opportunities or risks so that the sector team can proactively identify solutions or mitigate commercial risks.

The role holder will also be responsible for supporting the sector team with managing client service requests and ensuring conclusive responses are provided in a timely manner and support the origination team to improve the portfolio quality by being the contact point for information required to complete annual reviews and quarterly business reviews.

LOCATION: Kampala

KEY ACCOUNTABILITIES:
• Client and industry research and analysis: Conduct research on clients, their business, operations, and performance, as well as trends in their specific industries at the request of the Managers and sector heads.
• Compile and analyze information regarding sales activity and business pipeline.
• Client relationship management: Interact and liaise with clients with the purpose of providing or requesting information, to assist in the deal execution and/or gathering any other critical information for the bank.
• Support the Credit process: Support the Sector Head and Relationship Managers in the Credit process including Credit applications, New Business Committee (NBC)- paper preparation, excess management, and compliance related issues to achieve zero write-off of debt, zero operational loss issues and other relevant workflows between origination and coverage such as annual reviews and portfolio monitoring and client performance requests.
• Act as an escalation point for any identified risks to the Sector Head and Chief Corporate and Institutional Banking Officer.

QUALIFICATIONS, EXPERIENCE and COMPETENCIES REQUIRED:
• A University Graduate (Hons.
• Possession of skills in Sales, Credit & Relationship Management will be an added advantage.
• Track record in sales management.
• 3 Years’ experience in banking of which 1-2 should be in Customer relationship management & sales.
• Computer knowledge especially spread sheet, word & power point.
• Relevant business experience and acumen.
• Outgoing, self-motivated and a good team player able to work under minimum supervision- Self-drive and initiative.
• Excellent communication, interpersonal and negotiation skills.
• A self-starter who is oriented and able to meet deadlines.
• Full of energy and enthusiasm.
• Excellent relationship management skills.