Core:
• Management
• Crisis Management Community insight
• Community stakeholder mapping
• Information sharing
• Community engagement
• Community Employment
• Community Consultation
• Community Grievance and Dispute
• Reporting and Documentation
• Implementing standards and managing scrutiny

Discretionary:
• Baseline data gathering
• Monitoring
• Negotiation
• Land claims & Resettlement
• Human Rights
• Community issues management in conflict situations
• Local Hiring
• Worker welfare
• Social Investment

General:
• Support management of CLO activities
• Make decisions in line with agreed authority delegation
• Undergo Performance enhancement training.
• Undergo regular performance appraisals
• Safe Equipment Use

Equipment
• Communication Tech i.e. Mobile phone, SW Radio
• Dedicated Field opérations Transport
• Stakeholder Points of contact Lists
• Incident Command System & tools
• Public address Systems/ tools
• Training Aids i.e. stationary, Notebooks
• Project Schedule charts
• IEC Materials
• HSE training and equipment
• Data collection tools i.e. Computers

Knowledge Vault
• Knowledge of Local communities
• Knowledge of appropriate Performance Standards
• Knowledge of the industry
• Knowledge of the project
• Knowledge of Legal and regulatory requirements
• Knowledge of processes/Procedures

Levels Of Competence
• Field-force/ Starter
• Level one: Awareness
• Level two: Basic application
• Level three: Skillful application
• Level four: Expert

Manager/ Supervisory
• Recruitment
• Team building
• Individual professional development Training
• Change Management

Skill Sets
Pre-Job:
• Local Language skills
• Interpersonal skills
• Verbal Communication Skills
• Reporting Skills
• Problem solving skills
• Organizational skills
• Listening skills
• Negotiation skills
• Conflict management skills
• Team player

On Job:
• Foreign language skills development
• Written communication skills
• Stakeholder Mapping Skills
• Issues management skills
• Monitoring and Evaluation skills