To provide support in the execution of custody services operations within the Investor Services Unit.
To provide exceptional customer service to Investor Services clients.

KEY RESPONSIBILITIES
• Preparation of customer Reports; daily, weekly, monthly, quarterly.
• Responsible for preparation of invoices and confirmation that all revenue has been collected from all custody clients.
• Manage risk through monitoring and complying with internal operational procedures and staying abreast with market risk trends.
• Maintain good relationships with investment managers, administrators, stockbrokers, CDSC, CMA, USE & Registrars as per established Service Level Agreements.
• Support the Manager Investor Services during unit audits and regulatory inspections.
• Ensure checking and validation of the units Banking Operations reports on a daily basis vii. Facilitate settlement of CDSC transactions for corporate clients. viii. Processing of withdrawal/pension payments for custody clients.
• Ensure accurate preparation and submission of regulatory returns within the set timelines.
• Manage safe custody documents.

DAILY RESPONSIBILITIES
• Retail Equity Operations
• Facilitate settlement of CDSC transactions for Retail and Corporate clients.
• Capture securities transactions and funds transfer transactions in T24, and custody plus
• Manage on boarding of new businesses, terminated mandates and transitions.
• Manage risk through monitoring and complying with internal operational procedures e.g. validation of clearing reports, reconciliation of suspense accounts
• Maintain good business relationships with customers, investment managers and other service providers and respond to queries within stipulated timeliness.
• Oversee general custody banking operations.
• Ensure preparation, validation and timely dispatch of customers’ monthly and quarterly holdings reports.
• Manage safe custody documents.

OTHER DUTIES
• Process enhancements arising from implementation of new custody systems.
• Act as a back up staff for business continuity.
• Perform any other duty that may be delegated from time to time.

MINIMUM POSITION QUALIFICATION REQUIREMENTS
• Academic & Professional
• A Bachelors Degree in a Business Related field is required.
• Proffessional Qualifications in a Business Related Field is an added advantage
• A Masters Degree in Business Administration is an added advantage

Experience
• A minimum of 3 years of experience is required.