With revenues of over £12 billion, at Diageo, we’re proud to be the leading beverage alcohol company in every region of the world. But our collection of iconic, timeless brands – including Baileys, Guinness, Smirnoff, and Johnnie Walker – relies on a dynamic and passionate finance team. Working with us is an opportunity to develop your skills, make a positive impact on our performance and protect an entrepreneurial legacy.

As a FTSE 100 company with global scope and ambition, there’s a huge range of activity to get involved with – everything from investor relations to accountants, risk analysis, compliance, and business development. There’s always a chance to make a real impact on interesting, diverse projects, and what’s more, our global reach creates opportunities to work in several countries and in some of the fastest-growing markets.

At Diageo, character is everything. So, if you share our sense of adventure, you’ll have the chance to learn a range of skills and fields, and build an exceptional career with us.

About UBL

Uganda Breweries Limited is Uganda’s leading premium alcohol company that focuses on the development of great brands and great people. Our key objectives are delivery of the highest quality brands to consumers and long-term value to our investors.

As a consumer-driven business, Uganda Breweries takes time to study the market and understand consumer needs and wants as well as how best to satisfy them. That is why we constantly invest in innovating and renovating our brands to stay at par with dynamic consumer trends. This goes hand in hand with our performance ambition to be the best performing most trusted and most celebrated business in Uganda.

Uganda Breweries Limited is a subsidiary of East African Breweries plc, the region’s leading beverage Alcohol Company in which Diageo is a majority shareholder.

Purpose

• The role is key in providing insights to the business regarding distributor trading and manage Risks, it will also ensure all rebates are accurately processed, Customers accounts are fully reconciled and Provide data analytics to users from time to time as may be required.
• The Role entails working closely with the Commercial team, External stakeholders (Diageo Business Services Center-DBSC, Banks and Distributors).

Key Responsibilities

• Interact with the DBSC Order creation team, Credit Control and Customer Service Teams to ensure customer issue resolution is done on a time
• Act as a market requester for customer/credit master data, new customer set up and credit limit changes to DBSC.
• Adhere to the development of Best Practice Credit Management and Customer Service
• Co-ordinator of market and DBSC on order processing: free issue credit and debit note management.
• Ensure that all CARM controls are fully functioning and there is a ruthless focus on controls checklist for OTC and drive a proper control environment across the department
• Document processes and procedures involved in OTC together with controls to observe.
• Maintain a customer complain log and an issue resolution tracker to ensure all customer complaints are resolved in a timely manner.
• Active monitoring of the credit limits in SAP i.e., total debts against marked limits any balance above the credit limit should have approvals.
• Ensure confirmation of renewed bank guarantees and that all originals are in the custody of legal. Manage the Bank Guarantee re-call process in the event of account closure,
• Tracking the debit & credit notes summary issued on a given month by running a report in SAP.
• Network with internal and external stakeholders in customer service and elevate our position in the customer survey on this basis.
• Prepare monthly free issue and cut off report
• Analyzing the empties in distributor accounts versus the physical empties at the depot to identify the gap and partner with commercial team to sort out distributor capitalization issues.

Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.

We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.

Flexibility is key to success in our business and many of our staff work flexibly in many ways, including part-time, compressed hours, flexible location. Please talk to us about what flexibility means to you and don’t let anything stop you from applying.