We are seeking an experienced and results-driven Credit Control Officer with a proven track of success in debt recovery. As a key member of our team, the Credit Control Officer will be responsible for identifying and prioritizing outstanding debts, developing effective strategies to retrieve overdue payments, and driving results-oriented solutions to ensure timely debt resolution.

Experience
• Proven experience of at least 3+ years’ experience in debt collection and financial management.
• Report writing
• Business development
• Motorcycle Riding with Riding Permit
• Excellent communication and negotiation skills.
• Fluent in oral and written English
• Sound analytical and problem-solving skills.
• Bachelor’s degree in in Business Administration, Marketing, or a related field.

Responsibilities:
• Contact customers with balances and negotiate payment terms and schedules.
• Minimize objections for payment and suggest available customer-friendly payment options.
• Negotiate extended payment plans and the best course of action for customers seeking to avoid further debts.
• Generate new sales leads and close deals
• Produce error free aging reports as required by management from time to time.
Communicate with management and other team members about methods and strategies to ensure a positive rate of customers agreeing to repay their debts.