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26 Feb 2022

Digital Assistance Services (DAS) Support Assistant SSA 4 (158935)at World Food Programme

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Job Description


Requisition ID 158935 – Posted 25/02/2022 – Short Term-SSA WFP – Africa, Central & Eastern – Uganda – Moroto – Working Job Language (1) – PROGRAMME & POLICY

NOTE: WFP DOES NOT SOLICIT FOR FEES OR ANY FORM OF PAYMENT FROM JOB APPLICANTS
WFP is looking for talented people who are committed to joining our efforts to eradicate hunger. It offers unlimited opportunities to grow your professionalism, talent and expertise. Start your journey to be a member of the world-wide effort to eradicate hunger. WFP has a policy of affirmative action for women.

ABOUT WFP
United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their lives. On average, WFP reaches more than 80 million people with food assistance in 80 countries each year. The organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to food and contribute to lasting solutions, especially in many of the world’s most remote and fragile areas.

Brief description of WFP in Uganda
WFP delivers food assistance in emergencies and work with communities to improve nutrition and build resilience. WFP provides life-saving food assistance and livelihood opportunities to refugees in Uganda. In addition, WFP assists the most vulnerable people in Karamoja with food and nutrition assistance. Finally, WFP works with smallholder farmers and links them to markets.
As Uganda strives to achieve Zero Hunger by 2030 and become a middle-income country by 2040, WFP is also assessing its relevance and repositioning its role in Uganda.

ARE YOU UP TO THE CHALLENGE?
We are seeking a qualified individual for the position of Digital Assistance Services (DAS) Support Assistant, SSA4 to be based in Moroto. Selected candidate will be employed on Special Service Agreement (SSA)

ORGANIZATIONAL CONTEXT
The World Food Programme (WFP), 2020 Noble Peace Prize winner, is the United Nations frontline agency in the fight against hunger. It is the largest and longest serving humanitarian agency in Uganda.
Karamoja sub-region where WFP has presence since 1964 is the poorest region in Uganda with over 80% population living under the poverty line. The region is prone to frequent and severe natural disasters, especially droughts, pests and diseases (humans, crops, and livestock) in part because of climate change.
WFP interventions in Karamoja involve working closely with the nine District Local Governments (DLGs) in joint design and programming, evidence gathering, knowledge sharing, strengthening sub-national capacities as well as establishing partnerships with other development partners.
The focus of WFP’s nutrition programming in Karamoja is to provide specialised nutritious food and nutrition-sensitive interventions to populations at risk. The nutrition programme portfolio has a nutrition‑sensitive focus and applies a food systems lens to nutrition programming, particularly in the prevention of malnutrition. The nutrition programme improves the quality of the moderate acute malnutrition treatment and ensures sustainable prevention interventions that can realistically be handed over to communities, DLGs and the national government.
The WFP nutrition programme in Karamoja features a strong systems approach to nutrition interventions focusing on sustainability and synergies with other programme activities i.e. asset creation and livelihoods, school based programme (school feeding), agriculture and market support, and strengthening of shock responsive systems.
Additionally, in Karamoja WFP supports government health facilities and staff to enhance the quality and coverage of programmes treating moderate acute malnutrition and promotes innovative approaches to preventing malnutrition including support for nutrition-oriented early childhood development programmes and gender-transformative nutrition focused behaviour change communication, including nutrition education to promote healthy diets.
WFP contributes to government systems and institutional mechanisms to engage government and non-government stakeholders, and technical assistance for government staff implementing nutrition policies. WFP works with the government and partners to identify holistic approaches to nutrition.

STANDARD MINIMUM QUALIFICATIONS
Education:
University degree in mathematics, statistics, computer science, information management, finance, economics or social sciences.

Experience:
Proven five or more years of progressively responsible data analyst or business analyst work experience in an engaging and dynamic workplace environment. Technical expertise regarding data models, database design and development, data mining and segmentation techniques. Practical experience with software and tools including: scripting language (Matlab, Python), Querying Language (SQL, Hive, Pig), Spreadsheet (Excel) and Statistical Language (SAS, R, SPSS). Other computer skills include; programming (Javascript, XML), big data tools (Spark, Hive HQL) etc. Experience with data visualization, discovery and mapping tools such Tableau, Microsoft Power BI, ArcGIS etc.

Knowledge and Skills:
Awareness of overall digital governance structures and systems architecture development to support processes and assist in design of interaction between systems. Demonstrate continuous updates of knowledge about new technologies and product modifications. Understanding of data collection planning process including appreciation of human factors of data collection. Ability to tell a story with the data to help others better understand it and its importance i.e. be able to make data meaningful to other people by turning numbers into meaningful patterns that others can use. Ability to look at different data sets and identify trends and what triggers those trends so that WFP can either replicate those results in the future or avoid them depending on the given pattern. Good communication skills required to give and receive information and work with a variety of individuals. Ability to prioritise, multi-task, coordinate workloads, and work under pressure to meet deadlines. Ability to be creative yet analytical with a logical mind and an eye for detail. Ability to work unsupervised and under own initiative

Language:
Fluency in written and oral English language. Ability to communicate in basic Ngakariojong, Lebthur and/or Swahili languages is an added advantage.

JOB PURPOSE
Provide digital operational support to ensure that Karamoja Area Office programme activities are digitally enabled and efficiently implemented leveraging Karamoja Social Registry (KSR) to ensure that the right assistance is provided to the right person and to strengthen the Area Office shock responsive capabilities.
Specifically the incumbent is expected to transform, validate or model data from different sources including KSR, Complaints & Feedback Mechanism (CFM) database (SugarCRM), COMET, WINGS, MoDA etc with the purpose of understanding or drawing conclusions from the data in order to drive management and operational decision-making i.e. the job entails turning data into information, information into insight and insight into decisions.
The incumbent will apply their knowledge and skills to ensure that staff recognize and use data as a critical enabler of effective delivery of assistance and that the different functional units actively contribute to emergence and institutionalization of a serious culture of data analysis and use to deliver impactful programmes.

KEY ACCOUNTABILITIES (not all-inclusive)
• Gather, understand and document detailed data interaction, analysis and reporting requirements using appropriate tools and techniques.
• Mine and analyze large datasets, draw valid inferences and present them to management and functional units using easy to understand reporting tools.
• Set up and maintain automated data processes.
• Acquire data from primary and secondary data sources and maintain databases
• Implement effective processes, procedures and tools to support data collection, validation and cleansing.
Participating in designing and carrying out assessments and surveys using digitally enabled data collection tools, training and supervising data enumerators.

Key Responsibilities 1
• Conduct regular focus group discussions and in-depth interviews to collect qualitative data.
• Participate in development of programme indicator performance tracking dashboards to track programme indicators on a regular basis.
• Collect national level indicators that WFP programmes contribute to from the government district planning units and triangulate WFP programme data accordingly.
• Coordinate and supervise routine market price monitoring.
• Monitor and audit data quality including reconciliation of the data in KSR, COMET, MoDA, PartnerConnect etc to ensure accurate reporting.
• Strengthen beneficiary and transfer data management by ensuring compliance with corporate data standards.
Key Responsibilities 2
• Conduct analysis of the end-to-end assistance delivery chain to provide assurance to management and relevant functional units that beneficiaries are unique and present, the right people are enrolled in interventions, payment instruments are given and remain with the right people, the right payment instructions are sent to financial service providers and are acted upon, beneficiary voices are heard, and second level reviews of business processes and outputs are done.
• Create data dashboards, graphs and visualizations and encourage their use to better enable assistance delivery and provide insights and learning needed to continuously adapt and strengthen programmes.
Support evidence generation to document programme activity success and interest stories.
• Prepare reports for internal and external audiences using business analytics reporting tools.
• Train staff in basic data analysis and analytics and be data use culture change management champion for Karamoja Area Office field operations.
• Perform any other duties as required.

4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
People
• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
Performance
• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
Partnership
• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

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Method of Application

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Closing Date : 11th March. 2022




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