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4 May 2020

Executive Assistant at United Nations High Commissioner for Refugees (UNHCR)

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Job Description


About US:

The Office of the United Nations High Commissioner for Refugees was established on December 14, 1950 by the United Nations General Assembly. UNHCR’s mandate under the Statute of the Office of the United Nations High Commissioner for Refugees is to lead and co-ordinate action for international protection to refugees; seek permanent solutions for the problems of refugees and safeguard refugee rights and well-being. UNHCR has an additional mandate concerning issues of statelessness, as it is given a designated role under Article 11 of the 1961 Convention on the Reduction of Statelessness.

Job Summary:

The Executive Assistant provides support to the supervisor through, among others, management of information and preparation and documentation of meetings; follow-up on actions, deadlines, commitments, maintenance of protocol procedures, and through supporting communications with Country Operations, Bureaux, Divisions, and other stakeholders. The Executive Assistant helps the supervisor to identify priority matters that needs to be urgently addressed. S/he ensures full confidentiality in all aspects of assignment. The incumbent receives guidance from the direct supervisor, who could be the Bureau or Division Director, Representative, or any other senior manager as applicable. The incumbent also liaises with colleagues in UNHCR on matters of non-routine significance in order to prepare documents and manage the flow of information. S/he analysis information flows and makes suggestions – and implements procedures – for efficient information management.

The Executive Assistant works closely with the senior management support team, and may supervise staff in the team. He/she also assumes a coordination role within the structure.

Key Duties and Responsibilities:

  • Monitor, screen, respond to and distribute incoming communications to the supervisor to identify priority matters that need to be addressed by the supervisor and propose actions; analyse supporting documentation and summarize most relevant points for the supervisor; ensure that appropriate action is taken by responsible senior managers on matters brought to the attention of the supervisor.
  • Contribute to the management and maintenance of the supervisor’s schedules, appointments, correspondence and missions with support of the Principal Secretary if relevant. Follow-up on policies and instructions presented by the supervisor. Keep the supervisor aware of relevant developments in UNHCR and of policy issues directly related to UNHCR or other matters of interest under the broader UN system.
  • Assist the supervisor in the preparation of statements, situation reports, and briefing notes that represent UNHCR’s overall policies and which highlight specific areas of concern. Propose and draft correspondence for the supervisor, also with regard to regular reporting to the High Commissioner. Ensure coordination and compilation of inputs to key reports and documents.
  • Confer with senior managers in the Bureau, Division, or Country Operation to secure timely and authoritative information relevant to matters requiring action, decisions, or the signature of the supervisor.
  • Arrange and coordinate meetings.
  • Ensure that the supervisor is prepared for meetings and missions by drafting talking points, researching relevant information, and establishing internal and external contacts on the subject matters to be discussed.
  • Accompany the supervisor to meetings and missions where relevant, in order to prepare notes on the discussions, and minutes of meetings. Track progress on agreed issues, follow-up with focal points on deadlines, commitments made, actions taken, and coordination of collection and submission of reports and requests for information.
  • Ensure flow of information within the office by disseminating relevant communications to senior managers and all staff in the office as required;
  • Support the supervisor in efforts to raise UNHCR profile and cater to its concerns within the context of the broader United Nations system.
  • As part of a continuous effort to improve the flow of useful information, coordinate with other services, units, etc. in UNHCR to implement systems, policies, procedures, or instruments to improve the process of executive information management.
  • Work with the supervisor in developing, reviewing, and proposing new policies and practices, or adaptations to existing ones. Monitor development and implementation of these policies and practices.
  • Ensure that high-level visitors are appropriately addressed, that they receive background information as necessary, and that protocol is respected.
  • Perform other related duties as required.

Qualifications, Skills and Experience:

  • The ideal candidate for the United Nations UNHCR Executive Assistant job placement should hold qualifications in Social Sciences; Political Science; Business Administration; International Relations or other relevant field.
  • For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5 years relevant experience with Graduate degree; or 4 years relevant experience with Doctorate degree
  • Six years of progressively responsible, coordination, administrative or operational experience
  • Good knowledge of the UNHCR operations in general
  • Office Management skills
  • Planning skills
  • Research skills
  • Diplomacy skills
  • Strategic Communication skills
  • Drafting, Documentation, Data Presentation skills
  • UNHCR Operations, mandate, principles and policies;
  • Editing skills
  • Networking skills
  • Inter-Agency External Relations skills
  • Language Requirements: Knowledge of English and UN working language of the duty station if not English.

Competencies

  • C001L3 – Accountability Level 3
  • C002L3 – Teamwork & Collaboration Level 3
  • C003L3 – Communication Level 3
  • C004L3 – Commitment to Continuous Learning Level 3
  • C005L3 – Client & Result Orientation Level 3
  • C006L3 – Organizational Awareness Level 3
  • M003L3 – Judgement and Decision Making Level 3
  • X001L3 – Analytical Thinking Level 3
  • X005L3 – Planning and Organizing Level 3
  • X007L3 – Political Awareness Level 3
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Method of Application

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Deadline: 14th May 2020





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