Oversee the smooth running of the Guesthouse operations including supporting the team to provide exceptional guest service, maximizing occupancy, revenue, building and safeguarding the reputation of the facility.

Main Duties
• Oversee the smooth running of the Guest House, Restaurant and Bar as per standards of procedure. Promote and market the business including developing ways to attract new customers.
• Prepare and monitor the budgets and expenses of the Guest house.
• Develop work schedules for all staff in conjunction with supervisor’s/team leaders.
• Collaborate with the Directors and the Restaurant/Bar on menu planning and pricing
• Enforce compliance with company policies specifically health and safety as well as licensing laws (KCCA health inspection)
• Hire, train & develop the working team and direct supervisees.
• Supervise and monitor the activities of all departments to ensure the team is aware of their responsibilities and are performing duties to a consistently high standard.
• Manage and monitor stock levels within all departments in line with departmental budgets
• Management of cash handling within company policy.
• Build and maintain strong relationships with clients and visitors for continuity of business. Schedule and conduct all operational briefings, prepare and present reports,

Education and Qualification Requirements
• Degree/Diploma in Hospitality and Hotel Management.
• Minimum of Seven years of experience with 3 years as a hotel/guest house manager.
• Knowledge of the hospitality industry.
• CHEF
• Excellent communication skills (both oral and written) with good interpersonal skills.
• Strong attention to detail.
• Strong multitasking skills.
• Strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment.
• Excellent MS Office skills.
• Excellent customer service skills.
• Great decision making and problems solving skils.
• Good leadership skills.
• Ability to motivate staff.
• Fluency in English plus knowledge of another language.