• Oversee the Business Technology (BT) function and projects, in line with the Bank’s BT strategy, to ensure a robust systems and IT infrastructure.
• Delivery of production technology to the Bank and supporting all technology solutions and assuring the stability and health of the technology services to enhance service delivery and ultimately customer experience.
• Advise on technology strategy, technology security and standards, technology architecture, Core Banking Systems, Infrastructure management, as well as implementation and maintenance of these systems in a client-centric manner.

KEY RESPONSIBILITIES /KEY DELIVERABLES
• Interpret and execute the Business and digital strategies of PostBank, and ensure that the BT Operations work plans, technology deployments are aligned to the Business objectives.
• Coordinate all BT bank projects and ensure that specified objectives are accomplished in accordance with priorities, time limitations, funding limitations or other specifications
• Plan, coordinate and implement security measures to safeguard information in computer files against accidental or unauthorized damage, modification, or disclosure.
• Monitor and maintain database security and database so¬ftware, in cooperation with IT Security and Compliance administrators.
• Initiate, facilitate, and promote activities to foster information security awareness within the bank
• Report on all the technology changes in place and work out a mechanism of updating the platforms to enable the bank to keep a competitive position through appropriate technology platforms.
• Administer service contracts with ISPs to maintain the highest level of service to the Branches and minimize any network downtime due to technical difficulties; coordinates with ISPs for maintenance and installation; oversee maintenance and management of critical network elements
• Oversees Bank’s vendor management program to ensure all third-party vendors and service providers are providing reliable and flexible solutions and cost controls that are consistent with strategic plans and business objectives.
• Coordinate the processes of updating the intranet to ensure standard procedures in the department
• Coordinate the business improvement processes to ensure that the bank keeps operating efficiently through automation
• Evaluate all ICT updates/upgrades and advise management on all changes in the technology platform bearing in mind the costs and benefits.
• Prepare and test the bank’s disaster recovery plans for information systems
• Regularly prepare Management reports on the departmental activities.
• Prepare ad-hoc reports as and when required by other stakeholders
• Overall Supervisory responsibility involving staring, conducting performance appraisals, training, and developing subordinates.

FINANCIAL RESPONSIBILITY
• Ensure High availability of services for Business continuity
• Identifies opportunities for the appropriate and cost-effective investment of financial resources in IT systems.
• Contributes to the overall profitability of the Bank by budgeting, measuring and controlling costs associated with areas of responsibility

KEY PERFORMANCE MEASURES
• All documents received to be verified within the agreed turnaround time.
• KYC process to be maintained within agreed measures
• Performance aligned to agreed service level
• Exceed daily, weekly, and monthly agreed performance standards
• Comply with relevant policies, procedures, and regulations
• Minimize error rates on applications (within agreed error rate)
• Reduce operational loss

EDUCATION AND TRAINING
• Possession of a bachelor’s degree in Computer Science or Information Technology.
• A relevant advanced (Master’s or Postgraduate) University degree is an added advantage
• Professional Certification in technology governance and/or leadership – eg ITIL, CGEIT, CISM, or other relevant professional certification(s) in any other IT field

KNOWLEDGE AND EXPERIENCE
• At least 10 years of demonstrable working experience in a busy IT environment, 5 years of which attained at a Supervisory or managerial level in the enterprise IT space
• Experience with one or more IT engineering disciplines: e.g., Storage, databases (SQL Server), Virtualization/Server Hardware, Networking, Systems Development, IT Service Management.

BUSINESS BEHAVIOURS & SKILLS
• Implementation within the Budget and delivery of Business Technology projects on time.
• Ability to take decisions and progress towards goals in conditions of uncertainty.
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Ability to demonstrate positive image and role model PBU’s values and leadership behaviours.
• A sense of ownership and pride in performance and its impact on the company’s success
• Must be a person of impeccable integrity

The Following Documents Should Accompany The Application Strictly Online:
• Detailed CV
• Certified copies of academic documents
• Applicants address and day time telephone contacts
• Postal/email address and daytime telephone contact of three referees of good standing in society one of which should be your current Supervisor.