About US:

Stanbic Bank Uganda Limited is a subsidiary of Stanbic Africa Holdings Limited which is in turn owned by Standard Bank Group Limited (“the Group”), Africa’s leading banking and financial services group. The Standard Bank Group is the leading banking group focused on emerging markets. It is the largest African banking group ranked by assets and earnings. Stanbic Bank Uganda Limited is the largest bank in Uganda by assets and market capitalization. It offers a full range of banking services through two business units; Personal and Business Banking (PBB), and Corporate and Investment Banking (CIB).

Job Summary:

The Head Personal and Business Banking will be overall responsible for co-ordinating, cascading and executing the PBB strategy in country. The incumbent will ensure alignment between the PBB AR strategy, country strategy and country PBB strategy. The jobholder will be responsible for PBB business performance and revenues (i.e. financial, risk and people) in country. The jobholder will be accountable for adherence to the PBB operating model.

To identify new local market opportunities within country.

Key Duties and Responsibilities:

Operating model

• Accountable for adhering to the PBB operating model blueprint and seeks approval from PBB Group for any customisation

Grow Customer Base:

• Provides input into the development of the PBB AR and country strategy.
• Implements the PBB AR and country strategy and coordinates across the value chain for PBB in consideration of the market opportunities. Coordinates interplay across all business lines (i.e. CIB, Wealth) for PBB clients in order to achieve the following outcomes:
• Customer acquisition and growth
• Return on Equity
• Favourable JAWS ratio
• Improvement in Cost to Income ratio
• Headline Earnings
• Responsible for developing country specific business plans, objectives, policies and implementation of tactical solutions.
• Provides input into the development of the PBB AR toolbox – for example, guidelines on client centric solutions and segmentation, operating models for all countries, learning framework, minimum standards to adhere to regulatory landscape, minimum standards, risk appetite, credit disciplines, best practice, mandates, delegation of authority, guidelines for pricing trade-off decisions, etc.
• Implements the toolbox within country.
• Accountable for developing the PBB country risk appetite with Risk in country, in alignment with PBB AR Risk principles.
• Keeps abreast of industry trends and macro challenges and guides countries accordingly.
• Accountable for PBB franchise portfolio oversight.
• Accountable for implementation of the strategy through skills transfer, coaching and where necessary provides subject matter expertise for deal complexity.
• Ensures the implementation and adoption of all client journey work (including product development).
• Ensures the design and build of fit-for-purpose products as delegated by PBB Group, where required.
• Ensures the design, build and run of eCommerce as delegated by PBB Group.
• Drives excellent consistent customer experience as gauged through the Net Promoter Score.

Financial Performance Management

• Defines the financial outcomes required in conjunction with Country CE and Regional Head, PBB in alignment with PBB AR requirements.
• Accountable for and owns the PBB income statement and financial outcomes.
• Accountable for delivery of agreed financial outcomes.
• Accountable for financial and non-financial metrics (e.g. number of customer defaults, net promoter score, branch network footprint, etc.) for PBB country.

Risk Management

• Provides input into the PBB AR risk framework and governance based on country knowledge.
• Implements the approved PBB Risk framework and governance together with the Country Head, Risk.
• Responsible for risk management across the value chain (e.g. operational and credit risk, cybersecurity risk and fraud risk) in alignment with countries’ risk framework.
• Implements and ensures adherence to risk framework, appetite, risk control procedures, governance and risk and conduct toolbox.
• Accountable for compliance control frameworks and risk control assessments for PBB.
• Accountable for adherence to the PBB operational risk assessment standards and drives closure of all remediation actions.
• Accountable for satisfactory audits and ensures that there are no repeat unsatisfactory audits as gauged by operational losses – retains oversight of all risk and remediation matters.

Social Responsibility

• Provides input into social, economic and environmental initiatives for the PBB strategy, culture and ways of working (e.g. financial inclusion, job creation and enterprise development, infrastructure, Africa trade and investment, education skills and development, and employee development training).

People Practices

• Provides input into the Human Capital People Plan for country in alignment with country Human Capital.
• Identifies current and potential employee skill requirements in consultation with the country Human Capital function.
• Implements the approved domain requirements for PBB jobs (as approved by Regional Heads) for appointments, performance, reward and termination (and related sanctions) of critical country PBB roles in consultation with Country Human Capital and Country CE.
• In conjunction with Country Human Capital, ensures the implementation of the HC Toolbox (e.g. succession planning, talent development, performance management).
• Determines and guides performance and associated award in consultation with Country Human Capital, and in alignment with SBG guidelines.
• Ensures alignment to the Country Human Capital standards with regards to all employee-related matters.
• Implements the talent strategy developed by PBB AR Human Capital.
• Mobilises employees in order to fulfil the bank’s objectives regarding customer service; sales; people management and engagement; transformation; risk and compliance.

Qualifications, Skills and Experience:

• The ideal applicant for the Stanbic Bank Head Personal and Business Banking career placement must hold a relevant business related tertiary qualification e.g. B.Comm degree
• A Post Graduate qualification e.g Chartered Accountant or MBA
• Leadership and Development programmes and related
• Experience in managing large business units with income statement and balance sheet accountability. Experience with banking / financial industry products and services. Preferred minimum 8-10 years of experience in leading large numbers of employees and integrating across different teams that may be geographically dispersed. Experience in a functional leadership role.
• Business Knowledge and Contribution Risk Management –Project Management People Management –Financial Management –Change Management Knowledge Management
• Previous managerial experience (at least 15 years)
• A good working knowledge of the Financial Advisory and Intermediary Services Act (FAIS) and the Financial Intelligence Centre Act (FICA).
• Experience in preparing and motivating Credit applications is essential for arbitration purposes.

Submit your CV and Application on Company Website : Click Here

Deadline: 9^th April, 2020