This position reports directly to the HR Manager Shared Services and will be based at Head Office.

Role of the Job:
To handle talent sourcing, employee services, relations, and the performance management process in line with the HR policy.

Key Result Areas:
• Support the recruitment of human capital i.e. collect, sort and file job applications, invite applicants, prepare interview environment in line with the HR policy.
• Open personal staff file for new staff, assign new staff identity numbers (ID) numbers and ensure proper documentation on staff files as per HR policy. Ensure a file is also opened at the branch as appropriate.
• Ensure all necessary documentation for new staff are filled and filed, and procedures are implemented i.e. code of certification is signed, pre-employment medical examination attended by all new staff, details noted accordingly, letters from previous employers obtained, etc.
• Obtain letters of reference from referees for all new staff, verify authenticity of candidates’ certificates, credentials, etc from their previous institutions of learning.
• Update and maintain the staff list/database and make the necessary changes as and when they occur. Enter the static data of new staff in the HR system.
• Process, distribute and withdraw staff Identity cards accordingly.
• Support the annual performance appraisal process i.e. collect appraisal forms, prepare a summary report.
• Ensure staff due for confirmation, promotion, etc are appraised timely and prepare a summary report of results timely.
• Draft letters and other communication as maybe required from time to time.
• Distribute letters to concerned staff timely in line with the HR policy.
• Compile the best performing staff per job category for reward and recognition in line with the HR policy.
• Collect and compile all grievances submitted by staff through employee champions and other channels as per grievance policy.
• Facilitate all employee relationship programs for the bank.
• And any other duties as may be assigned by the supervisor from time to time.

Minimum educational and technical competence requirements:
• Bachelor’s degree in Human Resources Management from a recognized university
• Good working knowledge of computer
• Work experience of one year in a related position.
• Sound Understanding of Ugandan labour laws and HR best practices.
• Proven skills in communication and engagement
• Experience in customer service or client engagement
• Close attention to detail
• The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
• Strong skills in influencing others and relationship building
• Ability to demonstrate positive image and up hold the Bank’s values
• Ability to effectively with multifunctional teams
• Must be a person of integrity.