Reports to: HR & Administration Manager/Branch Manager
Duty station : Gulu, Jinja & Fort Portal

Job Summary:
The job holder will be responsible for managing and handling the day-to-day HR and Administration activities. He/she will be a liaison between the organization and the employees

Key Duties and Responsibilities:
● Monitor the implementation and ensure compliance to HR policies, procedures and processes in line with the HR Manual and company guidelines at the branch.
● Coordinate the recruitment process in liaison with the head office by receiving walk-in applications (if any), shortlisting candidates and follow through on hiring procedures in line with the recruitment procedures.
Coordinate onboarding of new employees at the branch.
Follow-up and coordinate performance evaluations at the branch level.
● Coordinate branch training sessions in line with the training calendar in line with the HR department guidelines.
Handle employee complaints and grievances in line with company policies and procedures.
● Act as the liaison between the HR department and branch employees.
● Compile, maintain and retrieve HR and Administrative documents as required.
● Receive, and document day-to-day staff grievances escalating at the branch and report to HR and Admin Manager for further management.
● Coordinate and ensure completion of the branch staff exit processes

Administration Function
● Provide administrative support to the branch operations department of the office.
● Cover the reception desk when required.
● Prepare resource requirements for budget submissions for review by management.
● Handle office tasks such as documentation and filing.
● Ensure the operation of office equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories, and evaluating new equipment.
● Ensure that motorcycles and assorted accessories are delivered on time and that all the necessary installations, checks and allocations are done before disbursement day.
● Follow -up the Application and/or renewal of operational certifications & licenses as required by the law.
● Maintain supplies inventory by checking stock to determine inventory level, anticipate needed supplies, placing and expediting orders for supplies at the branch.
● Ensure compliance with security procedures and policies and make sure that the security service providers deploy guards on time and as per the requirement at the branch level.
● Perform any other duties as assigned by your supervisor.

Qualification and skills
● Bachelor’s degree in Human Resources Management, Business Administration, Office Management or any other related field
● At least 1 -2 years of working experience as an HR & Admin Assistant or a similar role.
● Ability to maintain sensitive and confidential information
● Good organizational and decision-making skills.
● Excellent knowledge of computer usage and Google applications.
● Strong communication skills.
● Strong negotiation skills.
● Be able to work autonomously and remain calm under pressure.
● Familiarity with HR software/systems and procedures.