Position Overview:
The Human Resource Assistant will be a key member of the Human Resource team. The role will act as the liaison between HR and employees, ensuring smooth communication and prompt resolution of requests and questions. You’ll also assist in creating policies, processes, and documents.

Responsibilities:
• Assist with day to day operations of the HR functions and duties
• Provide administrative support to Human Resources Manager
• Compile and update employee records (hard and soft copies)
• Process documentation and prepare reports relating to staff activities (staffing, recruitment, training, grievances, performance evaluations etc.
• Coordinate HR projects (meetings, training, surveys etc.) and take minutes
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)
• Properly handle complaints and grievance procedures
• Coordinate communication with candidates and schedule interviews
• Conduct initial orientation to newly hired employees
• Contribute to the development, implementation and training of core HR initiatives
• Provide support to employees in various HR-related topics such as leaves and compensation and resolve any issues that may arise
• Assist in the development of policies, guidelines, and tools to support managers throughout an employees life cycle
• Gather and analyze data with useful HR metrics, like time to hire and employee turnover rates
• Keep abreast with new trends and best practices in the field
• Liaise with third-party vendors such as insurance providers, suppliers etc.

Qualifications:
• Minimum 2 years generalist HR experience preferably gained within the NGO sector
• Relevant post graduate degree in HR or a related field of study is an added advantage
• Prior experience in HR operations and knowledge of best practices
• Familiarity with current employment laws and regulations and their application
• Hands on experience with HR software (HRIS)
• Strong interpersonal and communication skills
• Proficiency in G-suite will be an added advantage