Job title: Human Resource Officer
Location: Head Office
Department: HRGO
Reports to: Director of Human Resources Governance and Operations
Direct reports: NONE

JOB PURPOSE:
Responsible for providing support in the various human resources and functions, which include recruitment, staffing, training & development, performance monitoring etc.

KEY JOB DUTIES AND RESPONSIBILITIES:
Job Functions (KRAs)
Recruitment, Selection and Induction
● Support the recruitment process in terms of posting job adverts both internal or external, running interviews, reference checks etc.
● Run new staff induction including training on policies and procedures

Payroll support
● Compile HR data relating to payroll processing by recording new hires, transfers, terminations, changes in job classifications, merit increases and other adjustments.
● Update the payroll info monthly and share with the finance team by the 15th of every month for payroll preparation.
● Circulate pay slips to staff every month

Records & HR system Management
● Maintaining up to date personnel records both in hard copy file and in the People HR System.
● Document human resources actions by completing forms, reports, logs, and records.
● Support the development and implementation of HR initiatives and systems (People HR system)
● Support staff members by providing official employment documents required by third parties e.g. banks and other financial institutions
● Coordinating with the External Auditors for the documents required by the Human Resource department.
● Gathering Bank details, TIN, NSSF and other payroll information from new staff

General departmental operations
● Draft contracts for new staff, consultants and volunteers
● Track leave and any other type of holiday or time taken from work; maintaining a leave database and share the leave summary to the finance team monthly.
● Co-ordinate medical insurance by advising employees on eligibility, verifying submissions and notifying employees of approvals or changes.
● Review employment and working conditions to ensure legal compliance
● Ensure staff welfare e.g. gifts hampers, condolence packages, etc.
● Weekly check on the suggestion box so as to handle issues raised.
● Support the management of disciplinary and grievance issues.
● Review and recommend changes to the organisations policies

Performance & Exit management
● Assist in implementing the various stages in the performance management calendar.
● Handle exit administration, ensure that staff exiting have handed over all required assets. Communicate to staff regarding exiting staff.

KEY WORKING RELATIONSHIPS (CONTACTS):
Internal contacts
● All Head of Departments
● The entire Child’s i team

External contacts
● Insurance Brokers

JOB SPECIFICATIONS:
Education, Knowledge & Working experience
● Minimum of a Diploma, Bachelor’s Degree or higher in Human Resources, Business administration, Bachelors of Industrial and Organisational Psychology.
● Minimum working experience of 2 years working in a generalist HR setup
● Excellent knowledge of various HR functions such as pay & benefits, recruitment, on boarding, evaluation, training & development etc.
● Good understanding of labor laws, HR functions and best practices
● Experience working with Human Resource Information Management systems

Skills and Abilities
● Ability to analyse and interpret complex information.
● Ability to handle highly confidential matters professionally & discreetly.
● Excellent communication skills with an ability to liaise effectively with a range of departments to effectively implement company policies
● Advanced interpersonal skills, demonstrated in the ability to develop strong working relationships with colleagues and employees
● High degree of flexibility to work extra hours and travel occasionally under strenuous conditions
● Outstanding organizational and time-management skills
● Ability to multi-task in a fast-paced environment and meet all set deadlines
● Professional and confident with excellent diplomacy and negotiation skills

Personal Attributes: (can be related to company core values)
● Strong ethical and relations standards
● Outgoing and proactive personality
● Proven ability to work as a member of a team
● Ability to work independently and with minimal direction or supervision
● Interest in alternative care and child protection issues
● Excellent command of the English language, both written and spoken