To perform a range of HR tasks to support accurate implementation of WFP policies and procedures and facilitate the effective functioning of a client-focused and strategy-oriented HR services.

Key Accountabilities (not all-inclusive)
• Under the direct supervision of the Human Resources Officer, the incumbent will be required to undertake the following tasks: –
• Coordinate with the internal units/offices on HR related functions, i.e., learning & development, performance management, maintain HR information management systems, payroll, contracts, etc. and provide necessary information to enable timely execution HR services.
• Draft various HR related documentation, in line with HR policies and procedures; as well as being keen on accuracy and meeting established deadlines
• Coordinate employee engagement activities for example General Staff Meetings (GSM), HR related surveys, staff wellness initiatives, HR related sessions, etc.
• Respond to HR related inquiries /queries and escalate where appropriate, to provide timely services to clients.
• Support processing and managing routine administrative and financial tasks to contribute to the effective and timely management of resources.
• Take responsibility for data integrity to facilitate availability of accurate information in corporate systems.
• Work with a variety of individuals, taking on feedback where appropriate to assist in business support delivery for staff
• Provide assistance on general HR queries and follow up actions, to ensure consistent and high-quality HR services are delivered to clients.
• Extract and compile HR data to support analysis and reporting needs.
• Provide guidance and on-the-job training to other staff, to support their development and increased knowledge of HR systems and procedures required to perform their duties
• Provide administrative support in various HR activities in the areas of work allocated by the professional officer including on boarding of new staff members in compliance with relevant processes and procedures.
• Support staff deployment and related administrative actions including preparation of basic reports, to facilitate efficient HR service enabling WFP to respond quickly to a crisis.
• Oversee the maintenance of confidential personnel records, HR databases and archives, to ensure data and files are accurately stored and updated in compliance with the established standards.
• Any other duties as may be assigned by the supervisor from time to time

Core Organisational Capabilities
• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
• People
• Look for ways to strengthen people’s skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
• Performance
• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
• Partnership
• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.
• Ability to maintain confidentiality
• Ability to work with teams remotely
• Ability to quickly build credibility with internal stakeholders
• Ability to work well with a diverse team and demonstrated business partnering skills
• Creative problem solver, flexible and constructive approach
• Ability to prioritise multiple stakeholder requests.
• Languages: Working knowledge of English

Standard Minimum Qualifications
• A University degree in Human Resource Management, Public or Business Administration, Industrial /Organizational Psychology, or any other related field, attained from a recognized institution.
• At least five (5) years of relevant working experience in Human Resources management and development, administration, gained from reputable organizations.
• Proficiency in both oral and written English is essential.
• Good working knowledge and experience using MS Office applications and HR Information Management Systems