Job Purpose/Summary:
The job holder shall be entrusted with the responsibilities of providing hands on support to teams through data collection, entry and consolidation, ensuring the efficient operation of the IT management & control systems and be able to ensure up to date maintenance of all records entrusted to his/her custody.

Key Job Responsibilities for the Position
• Maintaining essential IT operations, including operating systems, security tools, applications, and servers.
• Handle business-critical IT tasks and system improvements.
Installing and configuring computer hardware, software, systems, and networks.
• Monitoring and maintaining systems and networks.
• Responding to service issues and requests on a timely manner.
• Providing technical supports where needed.
• Handling of troubleshooting and advising on robust alleviation measures in cases of system problems.
• Ensuring that the systems and the data base are up to date at all times.
Carrying all other duties as shall be assigned by management from time to time.

Qualifications, Abilities, Skills & Experience:
The desired Candidate for the Position should possess the Qualities as outlined;
• A bachelor’s degree in computer science, information technology, or its equivalent.
Possession of a minimum 3 years of experience as an IT support specialist in a fast paced environment.
• Proven experience to handle critical and large volume of data & records.
Ability to perform well under pressure and must be good with relaying timely information, records and meeting required datelines.