The job is responsible for Supervising and mentoring, and proactively engaging all RM’s to ensure that there is maximum productivity from each Relationship Manager, all individual targets are met and that they maintain quality portfolios.

Responsibilities /Key Deliverables
• Acquisition of New to Bank clients to achieve defined sales targets in liabilities and assets to grow the market share in line with the Bank’s strategic direction.
• Ensure deposit mobilization from the portfolio.
• Ensure a steady stream of deals
• Ensure good quality book
• Supervise and provide leadership to all Relationship Managers
• Monitor the teams portfolio and ensure adherence to all covenants by the customers.
• Support RMS to make monthly and quarterly visits to all borrowed customers in their portfolio and call reports done, reviewed, and copies filed on client’s files
• Conduct monthly performance reviews for each RM
• Oversee the quality of the portfolio and ensure that demand notices have been sent to clients as per policy
• Review, analyze and confirm documentation submitted by RMS prior to submission for recommendation and approval to the credit committee in line with credit risk procedures
• Submit activity reports to the line manager
• Review and maintain a comprehensive database of existing relationships prospects and establish ways of retaining and growing portfolios in compliance with the Bank’s policies and procedures
• Recommend changes required to meet the set targets and customer expectations in line with the Bank’s policy and procedure
• Any other duties assigned by the supervisor in line with the role

Assets and financial matters responsibility
1 Computer

Person Specification
Education, Training, Skills & Experience
• Minimum of a University Degree.
• Relationship Management and credit analysis competence.
• Professional qualification in banking e.g. ACIB an added advantage
• 5-7 years’ working experience in a similar role in the financial services industry

Skills:
• Leadership and Team building
• Interpersonal skills
• Negotiation skills
• Creativity and passion for business development
• Proactive and decisive

Mental Skills:
• Mathematical skills
• Observant
• Analytical and critical skills

Communication Skills:
Oral communication:
Job holder is required to communicate with;
• Senior and Middle management
• All staff.

Written communication:
Job holder is required to communicate with others through;
• LAN (Local Area Network)
• Email
Contacts:
Internally:
• Workmates
Externally:
• Customers