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19 Dec 2023

Manager Customer Experience at BRAC Uganda Bank Ltd

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Job Description

PURPOSE OF THE ROLE
Responsible for driving the customer service strategy and promoting a high quality service culture by implementing intiatives for customer retention

REQUIRED QUALIFICATIONS AND SKILLS
• Bachelor’s degree in Business Administration or any other related fields At least 5 years of practical and progressive experience in customer service
• Public speaking, oral and written communication skil
• Decision making, interpersonal and people management skil Relationship and stakeholder management

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Method of Application

Interested candidates should email their application letter, Curriculum Vitae, copies of relevant academic documents, IN PDF FILE mentioning the job tittle as the subject matter to recruitment.bracugandabankdgorac.net NOT later than Friday 22nd December, 2023. All applications should be addressed to the Head of Human Resource and Training BRAC Uganda Bank Limited. The adverts can be accessed through our Linkedin page: http://www.linkedin.com/company/brac-uganda-bank-ltd/ Note: Only shortlisted candidates will be contacted.



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