MTN Uganda Limited is an equal opportunity employer and is seeking to recruit a competent individual to fill the following position;
Job Title: Manager – Information Management Operations
Reports to: Senior Manager – Enterprise Application Operations
Division: Technology
No. of Vacancies: 1

Main Job Functions:
• Responsible for overseeing the support of various Enterprise reporting platforms like EVA, mediation, in-house reporting and other peripheral information systems within MTN Uganda
• Act as subject matter expert and go to person for any related enterprise reporting requirement that needs to be implemented by IT function.
• Ensure efficient and effective support and operation of the following systems: big data platforms, mediation, financial ERP, HCM, Inspirosoft payroll, Fleet Management, Enterprise project management and other peripheral systems
• Responsible for the creation and execution of the continuous service improvement program and performance management across these platforms.
• Document workflow processes and recommend improvements on the assigned platforms under their domain.
• Manage and liaise with service providers/vendors within the Enterprise Applications space.

Education:
• BSc in Computer Science, Engineering, IT, Applied Mathematics, or related field
• Programming skills, Unix/Solaris/Linux and Database Administration Skills.
• Vendor management
• Project management
• ITIL

Experience:
• Minimum 5-year related IT experience – preferably in with a technical knowledge of software services; program management experience and a sound understanding of ITIL standards and best practices within operational environments.
• SQL and scripting experience
• More than 4 years of UNIX shell scripting/programming and database administration.
• More than 3 years of experience developing and maintaining applications
• Extensive experience in application operations and service management

Skills / physical competencies:
• Excellent interpersonal skills
• Excellent interpersonal skills
• Highly organized and quick to learn
• Pays attention to detail
• Can-do attitude
• Ability to work Long hours/ nights/ Weekends.
• Should be able to work consistently with minimal supervision
Female applicants are strongly encouraged to apply.