To lead and manage staff in BCB Rehabilitation & Recoveries function and serve as a subject matter expert in the capabilities of rehabilitation & recoveries ensuring the effective and efficient rehabilitation, collections, and recovery of outstanding amounts in the non-performing and written-off credit portfolios for BCB accounts below $1,000,000. To continuously develop and sustain a comprehensive Rehabilitation & Recoveries operating model that defines best-practice, vendor management processes, structures, and process measures.

Key Result Areas
• Strategy Formulation & Implementation
• Credit Risk Management
• Stakeholder Management

Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Legal/Business/Commerce/Accounting and Finance

Added Qualification
Type of Qualification: Post Graduate Degree
Field of Study: Business Commerce

Experience Required
Operations Control
Operations
3-4 years
Instituting the appropriate legal action against recalcitrant debtors by effectively applying the required litigation options to facilitate successful Court verdicts. Legal & Collections experience with a sound understanding of how the Law relates to the principles of financial credit risk management procedures. Exposure to Banking/Financial institution related legal & collections matters is a valuable benefit.

Manage the Collections department: manage & lead staff effectively to achieve the required results. Understanding of credit risk assessment procedures to determine the best route of actions ‘ both as it relates to unsecured & secured lending products. Experience in managing & controlling the operational aspects i.e., outsourcing, engagement models, output measurements & costs insofar external Vendors such as Attorneys, Debt Collection Agencies, Tracers, Auctioneers & Liquidators are concerned.

Additional Information
Behavioral Competencies:
• Convincing People
• Developing Strategies
• Directing People
• Interpreting Data
• Making Decisions
• Resolving Conflict

Technical Competencies:
• Court Processes and Procedures
• Financial Industry Regulatory Framework
• Legal Administration
• Legal Compliance
• Performance Management
• Recoveries
• Verbal Communication