Requirements: Management of network devices and protocols and their security appliances
The IT Officer is responsible for the effective provisioning, installation/configuration, operation, and maintenance of the system’s hardware and software and related infrastructure both in the hospital and in the residential area. (S)He is involved in technical research and development to guarantee continuous innovation within the infrastructure.

BACKGROUND AND ORGANISATION OF WORK
The Entebbe Paediatric Surgery Centre, located in Uganda, on the shores of Lake Victoria is part of the project “Healthcare Excellence Network in Africa” created in 2009 in order to develop free and excellent health systems in African Countries, in collaboration with the African Network of Medical Excellence (ANME).
The IT Officer is in charge of the teaching and supervision of the local IT Staff. (S)He is responsible to the Hospital Manager and to the IT Field Operations Department based in Milan.

DUTIES AND RESPONSIBILITIES
The main duties and responsibilities consist in providing the following services:
• collaborating, supervising and teaching the IT staff;
managing the infrastructure, including firewalls, switches, databases, VoiP, malware protection software and other processes;
• creating and verifying data backups and disaster recovery procedures;
• creating, contributing and maintaining an updated documentation;
• monitoring the system daily and responding immediately to security or usability concerns;
• upgrading systems and processes as required for enhanced functionality and security issue resolution;
collecting needs/requests and proposing solutions;
• managing the configuration and operation of client-based computer operating systems;
• responding to the help desk requests and solving them;
• installing and testing computer-related equipment.

REQUIRED SKILLS
• Knowledge of Active Directory and management of Windows domains
• Management of network devices and protocols and their security appliances
• Knowledge of Vlans and VOIP technologies
• Knowledge of virtualized environments
• Knowledge and management of Windows servers and client environments
• Knowledge of main Office Automation and collaboration solutions
• Knowledge of RDBMS and web servers
• Fluency in English

DESIDERED SKILLS
• Previous experience with biomedical devices
• Previous experience in this role in hospital environments