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20 Jan 2022

Operations Supervisor x2 at Pride Microfinance

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Job Description


REPORTING  RELATIONSHIPS:

a.Responsible  to    :  Branch  Manager
b.Responsible  for  :  Cashiers,  Customer  Service  Executives,  Health  &  Sanitation  Assistant,  Office  Assistants

MAJOR  ROLE:
Conduct  all  branch  transactions  efficiently  and  in  conformance  with  internal  control  systems  and  account  for  all  financial  transactions.

DUTIES  AND  RESPONSIBILITIES:

1.Review,  monitor  and  maintain  internal  control  systems  /  procedures  in  line  with  Pride’s  policy.
•  Ensure  adherence  to  Pride’s  policies  and  procedures  in  the  branch.
•  Facilitate  audit  exercises.
•  Approve  cash  withdrawals.
•  Conduct  spot  checks  on  cashiers.

2.Monitor  the  branch’s  liquidity.
•  Monitor  and  manage  the  branches’  liquidity.
•  Maintain  up-to-date  liquidity  projection  reports.
•  Replenish  the  branch’s  ATMs.

3.  File  and  code  all  vouchers  and  documents  as  per  chart  of  accounts.

4.Review  the  general  ledger  transactions  and  generate  periodic  reports  in  line  with  Pride’s  guidelines.
•  Carry  out  daily  reconciliations  to  ensure  accuracy.
•  Prepare  reports  related  to  large  cash  transactions.
•  Submit  risk  identification  forms.
•  Write  suspicious  transaction  report.

5.Deputize  for  Branch  Manager  and  ensure  continuity  of  branch  operations.
•  Ensure  proper  staff  management  and  performance.
•  Support  Customer  Service  Executives  and  Cashiers.
•  Introduce  new  accounts  to  support  business  growth  at  branch  level.

6.  Champion  budget  monitoring  and  control  processes.
•  Supervise  opening  of  new  accounts.
•  Approve  requested  stationery.

7.  Oversee  an  effective  and  efficient  customer  service  within  the  branch.
•  Ensure  that  customer  complaints  are  resolved.
•  Authorize  the  distribution  of  ATM  pin.
•  Supervise  the  loan  disbursement  process  within  the  branch.
•  Supervise  the  accounts  within  the  branch.

Job  Specifications,
Qualifications  and  Education.
•  Bachelors’  degree  in  Commerce,  Statistics  or  Business  Administration  (Accounting  option)  or  ina  relevant/related  field.
•  Professional  qualification  in  CPA  /ACCA  is  an  added  advantage.

Person  Specification:
? Should  have  a  minimum  of  four  (4)  year’s  working  experience  in  a  similar  position  in  Pride  or  any  other  financial  institution.
? Should  have  a  track  record  of  good  performance  with  at  least  a  “Good”  appraisal  rating  attained  in  the  last  3  appraisal  cycles.
? Should  be  well  organized,  reliable  and  have  a  track  record  of  integrity.
? Should  be  willing  to  work  in  any  of  the  33  branches,  where  Pride  operates.

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Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 30th Jan. 2022




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