Job Summary:
To market the Bank’s products through pro-active and consultative approaches with the aim of acquiring profitable new Banking business

Major Job Duties & Responsibilities:
Inbound NTB/ETB sales
• Address walk-in NTB Clients (any segment) sales needs, pull generated from catchment campaigns and word of mouth.
• Activate NTB clients, and set up and educate clients on remote channel usage i.e. Internet banking, Fast pay, contact center, ATM.

Listen, explain &sell
• Understand needs
• Explain respective banking proposition that fits their ongoing need.

Deep sell
• Immediately broaden the conversation to include all products.

Prepare, set up & activate
• When required documents are available
• Conduct KYC
• Open account/activate products
• Tag clients to the right segment.

Service
• Fulfil basic service needs and pass on rest to CSO.

Deepening activities
• Listen, explain& sell.
• Understand the needs of the clients
• Explain proposition that fits need( respond to client need and do next best conversation)
• Refer for specialized needs
• Pre-identified employees from employers targeted by WPB
• Employees (no pre-identification) from employers targeted by WPB.
• Reaching out pro-actively for lower value businesses.

Minimum Education Qualification:
A Bachelor’s Degree preferably from a recognized university.
A post graduate degree or a professional qualification will be an added advantage.

Work Experience:
At least 2 years’ experience in sales.

Required Competencies (Knowledge, Skills & Abilities):
• In-depth knowledge of banking industry
• Knowledge of banking products
• Understanding KYC
• Knowledge of Credit and Marketing
• Interpersonal skills
• Effective communication skills

Note: Please note that the deadline for this job advert is 20th June 2023 and only shortlisted candidates will be contacted.
(Candidates should also include preferred location)