To oversee, manage and continuously improve the account processing function in accordance with risk controls and service requirements ensuring world class client experience and efficient operations.

Qualifications
Minimum Qualifications
Type of Qualification: First Degree
Field of Study: Business Commerce

Experience Required
Operations Production Services
Operations
• 3-4 years’ Experience in leading and managing teams, building and maintaining relationships within and outside of the organization

• 3-4 years’ Experience in the management of complex operations, ideally within the corporate financial services sector

• 5-7 years Practical work experience within an operations and processing environment

Additional Information
Behavioral Competencies:
• Adopting Practical Approaches
• Developing Strategies
• Empowering Individuals
• Generating Ideas
• Making Decisions
• Managing Tasks
• Meeting Timescales
• Producing Output
• Providing Insights
• Pursuing Goals
• Team Working
• Valuing Individuals

Technical Competencies:
• Automation Acumen
• Client Relationship Management
• Collaboration
• Continuous Improvement
• Creative Problem Solving
• Data Analytics & Visualization
• Operations Risk Management
• Performance Management
• Process Management
• Resource & Capacity Optimization
• Strategic Alignment & Execution