23 Jan 2024

Risk, Recovery, Tracking Coordinator at Asaak Financial Services

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Job Description


Duty Station: Kampala, Nabbingo, Mukono, Matugga, Jinja, Gulu, Fort Portal
Reports: Risk, Recovery, Tracking Manager and Branch Manager

Job Summary:
The Risk, Recovery Tracking Administrator will supervise a team of recovery and tracking officers in line with the company policies, and procedures.

Duties and Responsibilities:
The Employee’s duties and responsibilities shall include, but not be limited to the following:
● Conduct detailed risk assessments, which involves analysing risks as well as identifying, describing and estimating the risks affecting the business.
● Develop and implement policies and contingency plans to reduce and control risks and liabilities.
● Prepare and present risk assessment reports.
● Review loan documents and liaise with internal and external parties to ensure proper and efficient loan recovery.
● Generate, review and maintain loan disbursement reports and provide monthly reports on the same, in accordance with the credit policy and guidelines.
● Ensure all lending Documentation is complete as per the Company Policy and Procedures.
● Identify non-performing loans and proactively follow up to ensure appropriate action is taken in line with credit policy.
● Monitor all irregularities, past dues, documentation deficiencies, etc., and report to the Branch Manager.
● Conducting spot checks on the recovery team
● Prepare and submit weekly and monthly reports
● Monitor and evaluate staff’s performance, and provide relevant guidance, coaching and training ensuring high perfromance levels line with the company and departmental guidelines.
● Perform any other duties as may be assigned by the supervisor.

Qualifications and specifications:
● Must hold a minimum of a bachelor’s degree in Microfinance or any related field
● Applicant must have at least two (2) years working experience in micro credit environment or a similar role
● Must possess excellent multi-tasking skills and the ability to function under pressure.
● Have excellent communication and interpersonal skills
● Must have high levels of personal and professional integrity
● Must be able and willing to ride a motorcycle and possess a valid riding license with Class A

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Method of Application

Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references by Friday 2nd February 2024 by 5:00 pm addressed to

The HR & Administration office
Asaak Financial Services
[email protected] 

While we thank all applicants for showing interest, only short-listed candidates will be contacted for interviews.




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