23 Jan 2024

Risk, Recovery, Tracking Manager at Asaak Financial Services

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Job Description


Duty Station: Kampala
Reports: COO

Job Summary:
Provide oversight and manage the Risk, Recovery and tracking department in line with company objectives and guidelines.

Duties and Responsibilities:
The Employee’s duties and responsibilities shall include, but not be limited to the following:
● Review, update and ensure implementation of Risk, Recovery and tracking policies and procedures
● Developing and implementing policies and contingency plans to reduce and control risks and liabilities.
● Prepare and present risk assessment reports and proposals.
● Plan, design and implement an overall risk management process for the company
● Conduct risk assessment and recommend mitigation interventions to Management
● Evaluate risk levels and implications and create risk appetite profile in line with company operations
● Handling the credit team in managing the daily administration for loan documentation in full compliance with the internal standards and external regulatory requirements.
● Review loan documents and liaise with internal and external parties to ensure proper and efficient delivery of credit administration duties.
● Ensure all lending documentation is complete as per the Company Policy and Procedures with respect to the amount financed, terms and conditions, borrower’s borrowing mandate, authorized signatory etc.
● Ensure post disbursement compliance with approved terms and conditions in line with the credit policy.
● Generate and review daily system credit monitoring and management reports and identify non-performing accounts with irregularities
● Coordinate teams to proactively follow up to ensure corrective action is taken in line with credit policy.
● Monitor all irregularities, past dues, documentation deficiencies, etc., and report to the Branch Manager.
● Release all the impounded bikes and doing the necessary documentation.
● Conduct spot checks on the operations team and document feedback
● Ensure that the repayments are coming in and arrears are being followed up
● Monitor and evaluate staff’s performance, and provide relevant guidance, coaching and training ensuring high perfromance levels line with the company and departmental guidelines.
● Ensure post disbursement compliance in line with the credit policy.
● Ensure that repayments are coming in and arrears are being followed up
● Develop and evaluate staff’s performance, and provide relevant guidance, coaching and training ensuring high perfromance levels line with the company and departmental guidelines.
● Prepare and submit monthly and annual reports
● Perform any other duties as may be assigned by the supervisor.

Qualifications and specifications:
● Must hold a minimum of a bachelor’s degree in Microfinance or any related field
● Must have 3-5 years of working experience in similar roles in reputable organisations
● Applicant must have at least two (2) years working experience in micro credit environment
● Must possess excellent multi-tasking skills and the ability to function under pressure.
● Have excellent communication and interpersonal skills
● Must have high levels of personal and professional integrity
● Must be able and willing to ride a motorcycle and possess a valid riding license with Class A

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Method of Application

Qualified applicants should send via e-mail their complete applications with a cover letter, curriculum vitae, copies of academic credentials and contact information for 3 professional references by Friday 2nd February 2024 by 5:00 pm addressed to

The HR & Administration office
Asaak Financial Services
[email protected] 

While we thank all applicants for showing interest, only short-listed candidates will be contacted for interviews.




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