Schemes Administrator – Employee Banking at Finance Trust Bank
- Company: Finance Trust Bank
- Location: Uganda
- State: Uganda
- Job type: Full-Time
- Job category: Banking Jobs in Uganda
Job Description
To efficiently and effectively manage all the schemes including the PCA & DAS category to avoid loses and compromising of the books Quality.
Key Result Areas:
• Responsible for implementing the strategy for managing delinquency flow rates and bad debt.
• Ensure reports, returns and requests are accurately shared with Manager Employee Banking for proper decision making. These reports include FID/SID reports, defaults reasons, Salary waiver, Attrition, PCA status report, Portfolio performance report & leads for top-ups among others as may be guided by line manager.
• Manage & assign Schemes officer’s tasks as may be deemed to make them productive & avoid time wastage.
• Ensure officers are allocated to the delinquent clients based on the number of days in arrears for proper follow up.
• Conduct PCA training & sensitizations for Relationship officer Employee banking & all Branch Business supervisors & Managers) to minimize operational errors and enable business growth.
• Identify, verify, and assign PCA rights to all Relationship officers Employee banking participating in the booking & growth of the unsecured loan product.
• Provide confirmation & guidance to reconciliations of all Loan remittances and outstanding loan instalments with the company payroll managers/ accountants in the respective institutions.
• Engage key contact persons routinely on delays or salary diversions for scheme & non-scheme clients and manage other unsecured loan exposures in conjunction with Employee banking relationship Managers.
• Proactively identify and address issues in the Employee banking Portfolio before delinquency or other company limit triggers are breached to minimize incidents of suspension or blacklisting.
• Conduct company due diligence in conjunction with Employee banking RMs for purposes of lending/Credit. Through verification of the Key signatories & their contact details.
• Follow up to ensure timely submission of DAS and PCA Schedules to respective employers and monitor incoming payments.
• Regularly monitor the funds on the DAS Suspense Account and ensure monthly reconciliations are done & submitted promptly.
• Ensure full compliance with all approved policies, procedures, and processes to achieve satisfactory ratings in both internal and external audits.
• Provide insights to the Employee banking team, Quality assurance team & Manager Employee banking regarding any unforeseen risk as way of mitigating the loss & enhance efficiency.
• Hold regular meetings with the Employee Banking Team to agree on collections and recoveries strategies – weekly, monthly and quarterly to ensure portfolio quality.
• Work closely with credit to minimize credit loss and maximize revenue growth opportunities.
• Establish relationships with key decision makers in companies in the Employee banking Portfolio and ensure regular contact with them to keep abreast of new developments (twice a month)
• Manage and achieve all agreed service quality measures while complying with the credit and Credit policy guidelines.
• Ensure no loss of valuable Employee banking Relationships because of inefficiency.
• Generate new business referrals and carry out any other tasks as may be assigned by your supervisor from time to time.
• Adhere to key banking principles to protect the bank against money laundering and report all suspicious transactions timely.
• Ensure all queries and complaints reaching your office are recorded and logged to the appropriate bank systems for closure & resolution.
• Maintain healthy relations with Credit and Employee Banking team with a view to harmonize workflows and service quality.
Minimum educational and technical competence requirements:
• A Business degree in finance, Commerce, Business Administration, Economics, Statistics, management or any relevant field.
• Possession of a Certified banking qualification or master’s degree in a relevant field would be an added advantage.
• Relevant Practical training in Employee banking product management.
• Excellent understanding of the Bank, its strategy and all of its Banking services.
• Solid and proven credit skills with relevant business experience and acumen.
• Must have critical thinking, analytical, attention to detail and problem-solving skills.
• Good verbal and written communication skills
• A minimum of 3 years’ experience in a Banking or similar environment of which 3 must be in a Sales, Schemes and People management function.
• Must have an in-depth understanding about Employee banking product features, pricing, benefits, positioning, design and promotions.
• Advanced, computer literacy, numerical skills and statistical skills.
• Team player, ability to work under pressure, and in position to exercise excellent judgment.
• Ability to build functioning working relationships across organizational, corporate, and cultural boundaries.
• Ability to demonstrate positive image and role model FTB’s values and leadership behaviours.
• Must be a person of impeccable integrity.
• Ability to identify opportunities and react timely to convert to success.