Main Purpose:
Provide assurance to Technology over performance of IP/MPLS network through proactive audits, design review, re-engineering controls and process for a reliable and resilient IP/MPLS network.

Context
• A multi-vendor network with key functions of Operations, Maintenance, Network capacity management and Network Rollout/implementation are largely outsourced.
• Cross functional collaboration with Technology Planning, Bayobab and Managed service vendor in delivering Excellence to the Customers

Main Job Functions:
• Review IP/MPLS Project LLDs/HLDs for possible design flows that may lead to capacity degradation or poor user experience.
• Participate actively in troubleshooting and correcting service impacting incidents in IP/MPLS network.
Ensure configurations in IP/MPLS network are up to date.
Design and participle in IP/IMPLS DRPs and ensure observations are corrected and well documented by MS Vendor.
• Supervise all planned network expansions, service migrations, modernization, and optimization activities in the IP/MPLS network.
Conduct periodic tests to ensure configurations are as per design.
• Develop and enhance analytic competence and use of analytic tools for efficiency.
• Collaborate with MS vendor to deep dive into NPS detractors and optimise the network to achieve improvements.

Managerial / Supervisory Responsibilities
• Risk assessment and mitigation in IP/MPLS network
• Guide and lead through persuasion to MTNU Management in determining quality and measurement possibilities going forward.
Participate in continuous personal and department performance improvement activities.
• Manage the complexities of the interaction between the multitude of technologies and services.
• Ensure relevant skills development and training are available to all.

Vulnerabilities (controlspan)
• Speed of decision making have a high impact of the business ability to deliver.
• Environmental issue – power, climate
• Levels of skills available
• Inability to recognize internal and external trends and indicators and implement appropriate/adapt current strategies.
• High expectations from shareholders and high value customers
• Understanding of local context and politics
• Conflicting priorities between various divisional business plans and roles

Education
• Bachelor of Science degree in Computer Science, Engineering, or Information Technology
• IP Certification in Cisco, Juniper or extreme

Other Training:
• Business risk management
• Business value chain
• Communication planning
• Corporate governance
• ITIL
• Project management
• Telecommunications business management

Work Experience
• A minimum of 7 years work experience
• More than 4 years’ experience in IP management
• Experience developing and maintaining of IP networks.
• Experience in Network security

Knowledge:
• Telecommunications management and Network performance measurement
• Network Design/Architecture, Operation and Optimisation
• Process Design and Engineering
• Budgeting and Project management
• Telecommunication business dynamics, Governance and performance measurement
• Database, programming, documentation and technical/business reporting
• Business acumen and organisational dynamics, Budgeting, Knowledge and Team management
o Results orientation

Skills / physical competencies:
• Committed to making a difference.
• Credibility
• Building collaborative relationships
• Engaged management.
• Developing & empowering
• Influencing, Leadership, Power
• Sound judgment
• Strategic planning
• Risk-taking, Innovation