At M-KOPA, We Finance Progress.
The scale and impact of our work is massive. M-KOPA is a fast-growing FinTech company offering millions of underbanked customers across Africa access to life-enhancing products and services. From our roots as the pioneer in pay-as-you-go “PayGo’” solar energy for off-grid homes, we have grown into one of the most advanced connected asset financing platforms in the world, empowering a broad range of customers to achieve progress in their lives.

Our people reflect this mission; we pride ourselves in empowering our people to own their own careers, and encouraging growth through our learning and development programs, coaching partnerships, and on-the-job training. As a collective, we value diversity, knowing every journey brings its own reward, and support each employee as they travel theirs. This includes our family-friendly policies, commitment to employee mental and physical well-being, and flexible working practices. Our aim is for every employee to be able to shape their own career, whilst helping shape the future of M-KOPA as we grow together.

Want to know more about M-KOPA? Click this link: About M-KOPA
We are looking for enthusiastic Telesales Representatives to contribute in generating sales for the company. The candidates will be responsible for closing sales over the phone and maintaining good customer relationships.

Key Responsibilities
• Tele-selling : Calling our existing customers to upgrade them to Televisions and other products which the company has to offer
• Conversation objectives: Responsible on ensuring the campaign achieves its conversions and objectives
• Quality objectives: To ensure the quality of calling adheres to set quality standards
• Talk time objectives: To adhere to expected talk time benchmarks to maximize productivity

Incumbent Requirements
• Any Certificate or Diploma preferably Required Skills:
• BPO Industry , captive call centre industry experience
• Sales skills and excellent communication skills
• Excellent persuasive and convincing skills, result oriented and self driven
• Exceptional work ethic and integrity
M-KOPA is an equal opportunity and affirmative action employer committed to assembling a diverse, broadly trained staff. Women, minorities, and people with disabilities are strongly encouraged to apply.

M-KOPA explicitly prohibits the use of Forced or Child Labour and respects the rights of its employees to agree to terms and conditions of employment voluntarily, without coercion, and freely terminate their employment on appropriate notice. M-KOPA shall ensure that its Employees are of legal working age and shall comply with local laws for youth employment or student work, such as internships or apprenticeships.

M-KOPA does not collect/charge any money as a pre-employment or post-employment requirement. This means that we never ask for ‘recruitment fees’, ‘processing fees’, ‘interview fees’, or any other kind of money in exchange for offer letters or interviews at any time during the hiring process.