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6 Mar 2023

Territory Sales Supervisor at Welcome to EBC

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Job Description


Purpose of the Position:
To ensure that we achieve and exceed our overall decoder sales targets for rolling out and managing an effective sales and distribution network through sales agency and ESP channels across the assigned territory.

Key Responsibilities:
Daily Activities:

1. Use of Brandworx sales tool to manage the sales team.
2. Daily review of sales team activities.
3. Monitor the Sales of Retailers, and Installers & Agents.
4. Address sales target gaps.
5. Source leads for the sales teams.
6. Provide daily sales reports
7. Ensure all new subscribers sign up a tv package application form.
8. Well managed sales campaigns.

Weekly Activities:

1. Present sales activity report and plans for the previous and subsequent week.
2. Attend in-depth sales review meetings.
3. Effective monitoring of the Television dealer network.
4. Target and sign up corporate entities.
5. Hold review meetings with the sales team in the territory.
6. Ensure that all sales points have sufficient POS material by working closely with the marketing section.
Creating adequate sales capacity and optimization of sales resources.

Monthly Activities:
1. Monitor and align sales activity to overall company business plan.
2. Achieve sales targets for product ranges namely GOtv, Single view DStv HD Zappa and Explora PVR decoder units.
3. Exceed new decoder targets and targeted conversions.
4. Address sales performance for the dealers & the sales team.
5. Ensure smooth process of Customer acquisition.
6. Maintain optimal dealer network across the territory.
7. Address the months sales gaps.
8. Draw up monthly plan for decoder sales acquisition.
9. Timely generate and submit monthly sales activity reports.
10. Provide market intelligence reports.
11. Study sales market trends and make appropriate recommendations for improving our overall sales approach.
12. Ensure that you penetrate all corporate, commercial and housing developments with our services.
Input into the development of upcountry sales plans.
14. Work within set/approved activity monthly budgets.
15. Provide market intelligence reports.
16. Study sales market trends and make appropriate recommendations for improving our overall sales approach.
17. Ensure that you penetrate all corporate, commercial and housing developments with our services.
18. Input into the development of upcountry sales plans.
Work within set/approved activity monthly budgets.

Quarterly:
1. Implement and maintain an effective sales program, which will fit within the established goals and objectives of the company.
2. Attend quarterly review sessions with the Regional Sales Manager.
3. Submitted quarterly sales performance report versus targets for the quarter and sales plans for the subsequent quarter.
4. Physical visits/travel to trading points and towns to assess the performance of our sales channels and the markets.
5. Conduct internal/ refresher training for the direct sales team.
6. Implement development of sales proposals, presentations and negotiations.

COMPETENCIES
Knowledge

1. Sales strategy development.
2. Market intelligence gathering and dissemination.
3. Market penetration and growth in market share.
4. MCU procedures knowledge.
5. Product and service.
6. MCA/MCU Business knowledge.
7. Pay TV industry.
8. Mathematical and technical knowledge.

Skills
1. Excellent communication skills.
2. Problem solving and analytical skills.
3. Sales agent profiling.
4. Coaching for effective sales delivery.
5. Basic reading, writing, and arithmetic skills required.
6. Computer literate.
7. Professional verbal and written communication skills.
8. Interpersonal flexibility.
9. People management.
10. Diplomacy / tact.
11. Assertiveness.
12. Team work.
13. Cultural sensitivity.
14. Approachability.
15. Decision making.
16. Problem solving.
17. Verbal communication.
18. Listening.

Behaviors
1. Agility.
2. Flexibility: Ability to work flexible working hours inclusive of weekends and public holidays.
3. Self-drive and ability to work under minimal supervision.
4. Service orientation.
5. Initiative.
6. Empathetic.
7. Achievement orientated.
8. Self confidence.
9. Perseverance.
10. Integrity.

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