We are looking for an experienced Travel Consultant to join our client’s team. The Travel Consultant is required to handle client inquiries (B2B & B2C), build business relationships with new and existing partners, ensure all travel arrangements are made on time and according to booking requests, and handle other administrative tasks.
• Excellent communication skills, team spirit, accuracy and attention to detail are key to this role.
• This is an office-based position, but occasional short travel is required. The travel consultant reports to the Sales Manager.

Responsibilities
1. Communication
Client inquiries: Ensure timely replies to all partners (B2B) and clients (B2C) Maintain business relationships with partners
2. Administrative tasks: Maintain and update all client files and company systems (FIT & group tours)
Ensure timely and accurate invoicing Collaborate with other departments (Trip Administration, Finance) to ensure all travel arrangements are made
3.Problem Solving: Contact person for clients, tour guide, etc. in case of any problems before and during the tour 24/7 emergency line contact for clients on the road
4. Additional duties as assigned by supervisor

Required Skills & Experience
• Degree in Hospitality/Tourism or relevant field
• A minimum of 3 years experience in the tourism industry
• Previous experience as Travel Consultant and/or in Sales
• Good knowledge of tourism products in Uganda
• Excellent written and spoken communication skills
• Great collaboration skills, a real team player
• Strong organizational and planning skills
• Precise and timely work ethics, strong sense of responsibility
• Proficient computer skills with Microsoft Office- (with emphasis on Outlook and Excel)

Benefits
• A competitive base salary that reflects your skills and experience
• Health Insurance
• Retirement benefits
• 22 paid leave days
• Option to request to work remotely 2 days per week (provided there is a positive performance review)
• Opportunities for training skill development
• Performance-based annual bonus on reaching sales targets